how do I find out if my item that I ordered close to month ago and the money was taken out of my ac

how can I find out if my product has been shipped, I ordered it close to a month ago and the money was taken out of my Banck account on Oct 19 , and was to be her on Nov 3/15 and still nothing come or adviced me when it is comming .???? so please could you let me know asap Thanks George Hofer   receipt number is 5557-8645-7869-4601

Message 1 of 3
latest reply
2 REPLIES 2

how do I find out if my item that I ordered close to month ago and the money was taken out of my ac

is there no tracking? depends where its coming from and depends on how it was shipped and what it is,if it was shipped from china heaven forbid

Message 2 of 3
latest reply

how do I find out if my item that I ordered close to month ago and the money was taken out of my ac

I allow 20 days for delivery from the USA or Canada, 30 days from the USA.

Since today is Nov. 5 and you paid on Oct 19, we are at Day 17.

 

EBay takes its delivery dates from the postal service, who are .... optimistic.

 

Many sellers, especially those selling inexpensive items, don't charge their customers for tracking.

(It would cost me $5 to ship a paperback from here to ON without tracking, $14 for tracking).

 

And some are better at communicating than others.

 

However, you can go to the Resolution Centre at the bottom of this page and open an Item Not Received Dispute.

There may be a short cooling off period before this is activated, but you will have your foot in the door.

Message 3 of 3
latest reply