how do you contact ebay without a phone

[denniwilso-0]

how can I contact ebay without a phone    I am being scammed by a few sellers in china and they are making me wait for items way beyond the time frame and I did not realize that  ebay will only honor it up to 30 days after the expected delivery date and they are telling me to go through paypal but because it was on my credit card pay pal has no record of the transactions   I stand to lose over 200 $ if i cannot get some one to help with these scam sales

[strange*highways]

The only contact option that eBay Canada offers is by telephone.

You can call your credit card company and ask to do a charge back.

[ypdc_dennis]

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@denniwilso-0 wrote:

how can I contact ebay without a phone    I am being scammed by a few sellers in china and they are making me wait for items way beyond the time frame and I did not realize that  ebay will only honor it up to 30 days after the expected delivery date and they are telling me to go through paypal but because it was on my credit card pay pal has no record of the transactions   I stand to lose over 200 $ if i cannot get some one to help with these scam sales

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CONTACT your credit card company. Most (but not all) have some protection provided for Items Not Received.

ebay was the first line of defense for INR -- 30 days after last delivery date (phone not required).

Paypal has 180 days from time of payment (but only if you are registered with them).

Last line of defense is your credit card company.

...

And they might not even be scammers. If you ordered from China with cheap shipping then delivery times can take 2 to 4 months due to delays caused by increased inspections for illegal toxic drugs.  There is a huge backlog.

-..-

[reallynicestamps]

Since you paid with your credit card, you will have to deal with your credit card compay.

'The 1-800 number is on the back of your card.

However, the card's website may also help you with an email address. It depends on the card.

You might also be able to get help through your bank branch if your card is with your bank.

When you reach them, the clerk will need dates, transaction numbers, payment amounts, and currency to help with the refunds. The more information you have, the easier it will be for her.

Are you unable to use a phone due to deafness or some other disability? Or are you not in the country where your card was issued?

If you gave your cc info to scammers drectly, without an anonymizing intermediary like Paypal,  it would be a good idea, after starting the chargebacks, to have your bank close that card and issue a new one, just as they do when a card is lost or stolen.

It's too late now, but Paypal is free to buyers, anonymizes your financial info so the seller never sees it, and gives your six months of Buyer Protection from the date of payment.

They also deal with Disputes online.

[ypdc_dennis]

An INR case inside the eBay 30 day coverage period does not require a telephone.

Many credit card companies also allow opening a chargeback online through their website.