
07-28-2014
09:01 PM
- last edited on
07-28-2014
11:02 PM
by
kh-leslie
I repeatedly receive spam emails from a seller. the emails contain links to items that they are selling on eBay. I must have purchased something from this seller in the past. They send out approx. 3 spam emails per week. Because they do not come from an ebay.com address, whenever i report the emails as spam to spoof@ebay.com, nothing happens !!! How can I get eBay to stop their seller to stop sending me spam emails ? I've emailed the seller tons of times to ask to be removed but have not received a reply, not once !! PLEASE HELP ME !!!
Solved! Go to Solution.
07-29-2014 02:49 AM - edited 07-29-2014 02:51 AM
Hello 'john-libby',
The presently moderated version of your post suggests you tried to post the seller's user ID.
We are not allowed to do that. This is just a member-to-member board so no one of any
consequence will see it, sorry to say.
You'll know if you bought from this person because the seller's ID will still be in your feedback.
That 'spoof' address is usually for those dodgy emails posing as ebay invoices and the like,
aimed at getting people to send money to them. If a seller chooses to bombard your regular
email independent of ebay there's not much ebay can do.
Obviously you will have used your email program's BLOCK feature and added the seller's
address. When one of these emails arrives, does your mail system not have a 'SPAM' feature
where you click it as spam without bothering to open it?
Is there any chance this seller was at one time put in your 'Saved Sellers' list? It has been
renamed "Sellers you follow" (blechth!) but from the My eBay page, you can find this on the
left side column and check to make sure the seller is not there, -- and that neither you nor
any member of your family requested to go on the seller's mailing list.
Again from the My eBay page, when you select the Account tab and from the left side
choose Communication Preferences, - then click Show All over on the right,
If you scroll waaaay down you can find a Saved Sellers section (they haven't changed the
name there yet) and see if the Include in email box is checked off for any you might have.
Be sure to SAVE if you make any changes.
Other than that, and apart from blocking any and all addresses that appear in your regular
email, I can't think of anything else to get rid of the person. Funny that, -- how so many businesses
erroneously believe that if they bludgeon you half senseless with their wares they'll sell lots.
Best of luck
07-29-2014 02:49 AM - edited 07-29-2014 02:51 AM
Hello 'john-libby',
The presently moderated version of your post suggests you tried to post the seller's user ID.
We are not allowed to do that. This is just a member-to-member board so no one of any
consequence will see it, sorry to say.
You'll know if you bought from this person because the seller's ID will still be in your feedback.
That 'spoof' address is usually for those dodgy emails posing as ebay invoices and the like,
aimed at getting people to send money to them. If a seller chooses to bombard your regular
email independent of ebay there's not much ebay can do.
Obviously you will have used your email program's BLOCK feature and added the seller's
address. When one of these emails arrives, does your mail system not have a 'SPAM' feature
where you click it as spam without bothering to open it?
Is there any chance this seller was at one time put in your 'Saved Sellers' list? It has been
renamed "Sellers you follow" (blechth!) but from the My eBay page, you can find this on the
left side column and check to make sure the seller is not there, -- and that neither you nor
any member of your family requested to go on the seller's mailing list.
Again from the My eBay page, when you select the Account tab and from the left side
choose Communication Preferences, - then click Show All over on the right,
If you scroll waaaay down you can find a Saved Sellers section (they haven't changed the
name there yet) and see if the Include in email box is checked off for any you might have.
Be sure to SAVE if you make any changes.
Other than that, and apart from blocking any and all addresses that appear in your regular
email, I can't think of anything else to get rid of the person. Funny that, -- how so many businesses
erroneously believe that if they bludgeon you half senseless with their wares they'll sell lots.
Best of luck
07-29-2014 04:18 PM - edited 07-29-2014 04:22 PM
Canada has an anti-spam law.
If the sender is in Canada you can report them here
http://fightspam.gc.ca/eic/site/030.nsf/eng/h_00017.html
07-29-2014 06:03 PM
07-29-2014 06:12 PM