no delivery, no refund, no help from eBay or PayPal - what can I do?

miskr
Community Member

May 15, 2013 I ordered a battery from Screenaid in Hong Kong, after no delivery I contacted Screenaid who claimed they shipped the item and quoted some obscure shipping number and indicated a 5-6 week delivery.  After waiting some time, unfortunately outside the 45 day resolution window I contacted Screenaid who then said they would ship another battery.  Quick as a flash nothing happened.   Contacting Screenaid again they said they had shipped two batteries (for which I have no confirmation) and that they just wanted to refund me half the purchase price.

 

I have written off this ebay transaction and a very bad investment but I would like to leave feedback to ebay about this company's practices and to leave feedback for other unsuspecting potential buyers of Screenaid's products.

 

But I have been unsuccessful in contacting ebay or paypal.  Ebay's call back doesn't work as I have yet to receive one even when a short wait time is indicated.

 

Does anyone know how to contact ebay in North America?

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