pay pal info outdated but have order pending with old closed accounts

optroa
Community Member

all my pay pal information is wrong  bank account credit card  and have been now for over  3 years....  when i sent payment info to pay pal it automatically  used the old info  

 

what do i do now??  how do i fix this??  will take up to 14 days  for the bank and pay pal to  cancel order....  is there any other way of paying for my order other than pay pal while this mess is being fixed??

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pay pal info outdated but have order pending with old closed accounts

Keep the seller informed about the problem. You might consider offering to pay by International Postal Money Order, which the seller can cash at her Post Office, when she mails your parcel.

Be aware that the IPMO will take several days to arrive, costs about $5,  and that you will have no Buyer Protection if you use it.

You could also ask if the seller takes Visa or MasterCard directly. Sellers  who have B&M businesses often do, but don't bother with it for eBay, since most buyers feel more confident with PP.

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pay pal info outdated but have order pending with old closed accounts

Hi.. Confused by the information you are providing. Why would you process a payment to a defunct bank or cc.

 

Did PayPal actually close the account. If not , add new financial (profile ..mymoney) and make the new primary. 3-4 days to confirm bank.

 

If closed , open a new one and can use send money to pay the seller.

 

Let seller know what is happening.

 

Even if not using a PP account, to keep PP from closing , just sign in every few months and of course, keep financials current.

 

if necessary , call PP @ toll free 1-888-221-1161.

 

 

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pay pal info outdated but have order pending with old closed accounts

Keep the seller informed about the problem. You might consider offering to pay by International Postal Money Order, which the seller can cash at her Post Office, when she mails your parcel.

Be aware that the IPMO will take several days to arrive, costs about $5,  and that you will have no Buyer Protection if you use it.

You could also ask if the seller takes Visa or MasterCard directly. Sellers  who have B&M businesses often do, but don't bother with it for eBay, since most buyers feel more confident with PP.

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pay pal info outdated but have order pending with old closed accounts

optroa
Community Member

i was not aware that my pay pal account  was not updated...  the way that pay pal works now  everything is automatic with payment  2 clicks  there is no verification of bank accounts or or cc information...

 

i have notified the seller and unchecked the paid icon  will take advice of money order and hope seller will agree

 

i am also in contact with pay pal over this  so everyone is well aware of the problem i have  and that i am trying to fix it

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