why are my purchases being deleted before I receive them

I have made some purchases but they are slowly being deleted by Ebay please stop this as I haven't received them yet and now cant make a dispute as the information is now lost.

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Hi johan_jung,   These items shouldn't be deleted - have...


@johan_jung wrote:

I have made some purchases but they are slowly being deleted by Ebay please stop this as I haven't received them yet and now cant make a dispute as the information is now lost.


Hi johan_jung,

 

These items shouldn't be deleted - have you checked your Purchase History folder? If eBay removes them for legitimate reasons, ie, Policy Violations, we'd send you an email to this effect.

 

If you have any other questions, please make sure to reach out to Customer Support.

 

Thanks, 

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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