
07-18-2017 07:51 PM
We bought carpet replacement carpet for a 1990 YJ. The product we received was absolute garbage.Very shoddy workmanship and quality. The picture shown in the ad in no way represents what you receive. Total waste of money
07-18-2017 09:51 PM - edited 07-18-2017 09:52 PM
I did a search for sold YJ carpet kits and all of them appear to use stock photos likely utilized by the supplier. One of them even used the same photo as another seller but had the manufacturer's logo whited out. This raises a yellow flag for me.
Have you contacted the seller with your concerns? Have you filed a Money Back Guarantee claim with eBay?
http://pages.ebay.ca/ebay-money-back-guarantee/how-to-help.html
07-19-2017 03:30 PM
You have 30 days from delivery to open an Item Not As Described Dispute in the Resolution Centre at the bottom of this page.
The first suggestion is to Contact the Seller.
Don't get hung up on this point.
Don't accept an offer of a replacement.
You want a refund.
If the seller does not send a refund promptly, ask eBay to step in and escalate to a Claim.
The seller is required to send you Return Postage.
If the seller is not in Canada, he should send the money by the Send Money service of Paypal and state that it is for return postage.
It will help him if you can tell him the correct amount you will need.
https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1
You will be refunded when the package shows as Delivered to him. Keep an eye on this.
If he does not send the return postage, you will be refunded.
He will also get a Defect.
Defects are killers to seller accounts.