INR Case Refunded but will item arrive?

[musmoha_6061]

Hey so this was my first time purchasing something on eBay and I ordered a Front Lip for my cars bumper from the U.S.
At the time I wasn't aware of GSP and all the trouble that comes along with it....
Anyways I ordered the item and saw the last date for estimated shipping was April 1st and left it till then. Night of April first I sent an email to the seller asking if he could provide me a status update on the package because from

March 23rd 4:32pm

"Shipped from Global Shipping Center to International Destination."
Erlanger, Kentucky

There was no activity. They told me to contact eBay which I did and told them that my package hasn't had any updates and they filed a INR case for me saying the seller has till Wednesday to respond otherwise I'll get refunded.

The next day I got an email saying that I won the case and their reason being "Item lost in transit". However that's not 100%.

Is there still a chance that the item could end up at my doorstep, even though I received my refund?
Also is there a way to filter sellers so that I don't have to deal with this GSP?
Does the seller get hurt by this transaction in anyway, cause I believe it's not 100% his fault.


EDIT:
I have checked both the Pitney Bowes tracking sites and they tell me the same thing. I never got a 3rd tracking number for Canada Post or whoever they would send it with under the progress meter.

[pjcdn2005 · Accepted solution]

It's not uncommon for tracking not to update for the gsp once it leaves the gsp Center so if it was already in transit, there is a chance you will receive it.  The estimated delivery dates are just estimates so I usually wait at least a week or 2 after that date before opening a claim whether it is a gsp transaction if a regular one.

As long as there is tracking showing that the item reached tha Kentucky gsp Center the seller isn't responsible for refunding you, the gsp would have to do that.  The seller may have had their funds held for a bit but they wouldn't be out any money or be penalized in any way.

I do agree that it would be frustrating not seeing any updates especially when the program does say the transaction will have tracking. That had been a problem for a while with the gsp and also with the new eBay standard international program .For myself, I rarely look at tracking unless a item is really late but I know that not everyone is like that.

[patphotog]

Hi;

If you don't want to deal with GSP just buy Canadian...just select "item location" in your search to Canada and you are all set.

Cheers!

[musmoha_6061]

That's awesome. It just sucks that it's been a week past the delivery date (April 1st)  and like 2 weeks (March 23rd) since the tracking got updated. I seen that people usually get a Cleared Customs or something along those lines but I've gotten nothing. Might just wait till April 23rd and then just re-buy the item from somewhere else. 

[reallynicestamps]

The best thing to do with any online purchase is to write the last estimated date for delivery on your calendar and not think about it until then.

The GSP is a Seller Protection against unwarranted Not Delivered claims. As you were told above, your seller was not affected by your Dispute once tracking showed delivery to the GSP plant.

Your item will arrive. Your seller has been paid for it and GSP doesn't want it back. Ethically, how do you plan to deal with an item you have received but did not pay for?

[musmoha_6061]

Well it's been over a month now and it still hasn't arrived so made my peace with it. If it does eventually turn up, I would reach out to the Seller letting them know it came. Technically the item was paid for by GSP if the sellers getting his money. It isn't an error on the buyers end so I wouldn't see anything wrong in keeping it. However, if the seller never received money I would contact them immediately upon delivery and re-pay for the item.

[femmefan1946]

You can open a Dispute with eBay specifying that this was a GSP shipment.

GSP is quite good about refunding -- it's just a business expense and covered by their insurance.

If the 30 day eBay MBG has expired, you can still dispute through Paypal

The PP Resolution Centre is at the top of your PP page under Tools.