08-15-202012:48 PM - last edited on 08-16-202005:08 PM by kh-leslie
I purchased 12 months of Netflix. According to the description, the seller is supposed to provide a new account to log in every month for 12 months. After one month, I kept receiving an error message that payment needs to be updated. I found out that ebay removed the seller's listing. I managed to send the seller message to fix the issue or provide me with new account as promised by the seller in the listing. The seller did not respond. I initiated a request for a refund. The seller did not respond for a week and I asked ebay to step in and help. I received an e-mail from ebay that digital item is not covered by ebay money back guarantee. I appealed the decision and it was denied. I tried to communicate with the seller but the seller did not respond. As I was told by the ebay customer service in the e-mail, I tried to report the seller. But since the return case was open by me and closed by ebay, I can not take another action. This seller sold 12 months of Netflix to so many people. I will be one of so many people who were stupid enough to buy one. anyone selling 12 months of Netflix is scammer.
08-15-202001:17 PM - last edited on 08-16-202005:08 PM by kh-leslie
Was there any reason you could not deal with Netflix directly rather than taking a risk with a scammer? Because a Seller willing to scam Netflix is just as likely to scam you.
As you discovered ebay's protection does not apply to that type of purchase.
08-16-202012:44 PM - last edited on 08-16-202005:09 PM by kh-leslie
Must be the same crooks filling my inbox with fake Netflix warnings. Begins with a notification to update my Netflix payment info, warning service will soon be cancelled. It takes about 2 weeks for this scheme to unfold, the emails arrive regularly with dire consequences escalating with each version until finally, you guessed it, my account has been cancelled!
Still flip on a Netflix show every now and then ... guess the folks at Netflix were just pulling my leg.
