eBay

15westcoast · ‎08-26-2018

Interesting. I was in contact with a seller in China as I had not received

my item. I agreed to wait until the deadline before asking Ebay to step in

for a refund. A few days before that deadline the seller cancelled the listing,

which mean't I could not start a refund procedure or leave feedback. It turned

out I did receive the item a week or so after the deadline. I messaged the seller

to thank him and did not receive a reply.

femmefan1946 · ‎08-26-2018

Do you mean the seller cancelled the transaction and refunded you?

Because just cancelling a listing does not change previous sales.

If he did refund you, you can repay the refund, now that you have the item, using Paypal's Send Money service.

Include the original eBay transaction number in the text box for his bookkeeper's use .

momcqueen · ‎08-26-2018

I avoid buying from China for the reason you identified... and others.

Sometimes, the listing will 60-day time-out before the deadline for delivery arrives. I think it's an ebay bug to be honest because I know it's not supposed to do that and leave buyers hanging.

When that happens, you have to use the funding source to open an Item Not Received claim. In my case, it was paypal. I got back my money. A few weeks later, the item from that seller did arrive but it was nothing like what I had ordered so I didn't bother sending my payment back as I normally would do being ethical.

momcqueen · ‎08-26-2018

Which felt like a real moral dilemma to me, to be honest. I felt like a cheater because I did eventually receive the item but then it was nothing like what I was expecting based on the listing. And I was being careful with the purchase, I had asked the Chinese seller for clarification about what it was and she assured me it was what I was looking for and then it just wasn't.

So I got an order which would have been a Significantly Not As Described case via paypal.

I just let things stand without repaying the funds, but it felt dirty. Despite that I didn't get what was ordered in the first place. It bugs me still.

15westcoast · ‎08-26-2018

No I did not receive a refund but my point is I would have to go through

Paypal and not Ebay for a refund as the seller cancelled the listing before the final

arrival deadline. It turned out the item did arrive a day before the deadline but the

seller had already cancelled the listing. My experience with China is that sometimes

the items arrive and sometimes they do not. They always take 6 to 8 weeks or more

to arrive in Canada. It really isn't worth it.

femmefan1946 · ‎08-27-2018

It turned out the item did arrive a day before the deadline but the

seller had already cancelled the listing.

Cancelling the listing does not cancel the transaction.

If the seller cancelled the transaction (the act of buying and sending money in exchange for a product) then he owed you a refund.

Now, as it turned out, the item arrived, the seller was entitled to his payment and all is well.

But watch out.

Many Chinese sellers have learned that using slow free shipping leads to the loss of their payment.

If they are dishonest, this is fine. They never had any product, they never sent any product and if the buyer complains they refund promptly. But most don't and the seller laughs and laughs.

If they are honest, this is just as frustrating as it would be for a Canadian seller.

So those sellers are switching to more expensive faster and sometimes tracked shipping.

There may be fewer sales to naive Westerners, but the product arrives and the seller keeps his payment.

All of which is why you were asked if the 'cancellation' was accompanied by a 'refund'.

femmefan1946 · ‎08-27-2018

The PP refund system is almost identical to the eBay one-- after all until recently they were the same company.

The main differences are that;

PP allows 180 days from payment for a Dispute while eBay only allows 30 days from the last estimated date for arrival
and that PP demands that the buyer be responsible for return shipping while EBay has the seller pay return shipping in some cases.

ypdc_dennis · ‎08-27-2018

@15westcoast wrote:
No I did not receive a refund but my point is I would have to go through
Paypal and not Ebay for a refund as the seller cancelled the listing before the final
arrival deadline. It turned out the item did arrive a day before the deadline but the
seller had already cancelled the listing. ...

The seller can not cancel the purchase to make it go away.

It may have disappeared from ebay's default 60 day view. You have to go to your Purchase History and change See orders from: to a longer view (all of 2018/2017/2016).

patken123 · ‎08-28-2018

I buy from HK more than China and noticed the shorter shipping periods in their listings, and I love it, I pay something like $6 for an item and receive it within 2 and a half weeks , that service was never available unless the buyer requested it .

This may sound not so logical but I believe the dishonest sellers(from that part of the world) more likely opt for free shipping to sell their "not so real" products, 2 months for shipping is a long time and gives them a better chance to get away with their scams .

femmefan1946 · ‎08-28-2018

Some of this is the relatively recent changes to UPU's agreements with China Post.

As the cost of international postage rises in China over the next few years, more honest sellers (and I firmly believe that most Chinese sellers are honest) will bite the bullet and start charging for tracked packaging.

As we Westerners already know, the big loss on a Not Received dispute, is often the cost of shipping, not the item itself. (If it was high value, it would be shipped with tracking, nicht wahr?)

The scammers and their vapourware may always be around phishing for suckers.

BTW, one of the whines on dotCOM is that USPS entered a side agreement with China Post that opened cheap tracked shipping by ePost (I may have the name wrong).

Since the only people who seem to know much about it there are slightly less rational than Alex Jones, does anyone here know if Canada Post has done the same and what the agreement was?

retroman_studios · ‎08-29-2018

I think you are referring to ePacket, ePost was the Canada Post bill system for getting your bills paperless which I think is dead now. (Mostly)

ePacket is related to EMS, but I don't know how. I sometimes see it on some of the ePacket labels if I remember correctly.