eBay

theoldestfart · ‎04-07-2020

Is eBay no long emailing you when you purchase an item via Buy Now? I have purchased 3 items from two different sellers and never received any sort of confirmation via email. Only email receipt I have is from Paypal for payment. The items show up in my eBay purchase history in my account.

ypdc_dennis · ‎04-07-2020

When?

I got emails Sunday and Monday.

tyler@ebay

mcrlmn · ‎04-07-2020

I've also been receiving emails.
You can view and/or print your invoice from your eBay Purchase history page→Order details→Printer-friendly page.

theoldestfart · ‎04-07-2020

I see nothing in my eBay account settings that has been disabled to prevent tese emails from showing up. Checked my spam folder nothing from eBay,.

theoldestfart · ‎04-08-2020

Tyler@ebay

I have only turned off "Promotions and Surveys" since I got totally fed up getting email after email on products whose sellers are continuing to price gouge people on eBay. I have checked the settings for the WON and PAY etc in my account and they are set to REAL TIME. I have checked the spam folder and there are no emails there from eBay. As I said before I have stopped receiving email for the last 3 purchases I made on eBay.

robbwell · ‎04-08-2020

Same here. I made no changes to my account and notifications have stopped coming from eBay. So, I don't get Order Confirmed or Order Update. I go to My eBay --- > Purchase History to learn the status of my purchases. I use a Hotmail.com domain.

EDIT: Missing are 4 messages from Apr 5 to Apr 8. - orders confirmed and shipped.

theoldestfart · ‎04-11-2020

Sounds like my issue. I have two items that were purchased during the same period you mentioned but have yet to ship even though it has been 5 days since I purchased the item. These are the items that I never received the email for when I did a BuyNow on each of them. I am still getting email from eBay asking if I am still interested in an item when I browse for items price gougers are selling.

ajdornier · ‎01-14-2024

I'm having this problem as well. I haven't received purchase confirmation e-mails from eBay for a month, just the paypal confirmation. I also don't get e-mail updates if the item has shipped, etc. I do receive other notifications like promotions and marketing e-mails, or if I've sold an item from my listings.