
07-28-2020 01:39 AM
I bought a wireless network card but what I received was a lower model.
The seller changed the current ad to say the lower model.
The seller offered to send me another one but I have my doubts it'll be the higher model.
If I accept this, the time limit for getting a refund will pass.
It is from China and I doubt the seller even has the higher model.
07-28-2020 03:59 AM
You want a refund.
You can always buy again if you want a replacement (and restart buyer protection).
07-28-2020 08:21 AM
I agree with Dennis. Start a Not As Described case through the return process. You want a refund, not a replacement (which can always be bought later).
07-28-2020 11:37 AM
As advised, you only want a refund.
Do not accept a replacement.
Open an 'I received an item that does not match the seller's description.' claim.
Go to the Resolution Centre and follow the directions.
07-28-2020 01:23 PM
REFUND
REFUND
REFUND
NO
REPLACEMENT odds are it will never come...
07-28-2020 03:07 PM
There is no reason to believe the replacement will be any better than the original.
Get a refund.
If you are still happy with the seller, you can try buying again, hoping that this time he will send you what you purchased.
BTW- remember that Paypal allows you 180 days from Payment for Disputing transactions.
But go for the refund.
07-28-2020 04:09 PM - edited 07-28-2020 04:13 PM
"Paypal allows you 180 days from Payment for Disputing transactions"
Keeping in mind, eBay requires the seller to pay for tracked return of the not as described purchase, whereas PayPay requires the buyer to pay for tracked return of the item to the seller.
07-29-2020 12:29 AM
Absolutely.
Because of this, PP should always be the second choice for a Not As Described dispute.
Because cards vary in their policies and because many sellers foolishly do not back their PP accounts with a credit card, those remain the last choice if available. And every card seems to have a different chargeback policy.