Forum Posts

Promoted Listings issue

G'day Sellers, I have an active Promotion ongoing but having an issue adding item(s) to it. Anyone had the same problem? An annoying error dialog box "You need an eBay Store subscription in order to use promotions." - kept popping up which is ironic ...

Complaint about eBay Canada site

Since I can't find where to make this complaint with eBay Canada, I am posting it here. I feel eBay Canada site should be strictly Canadian listings and shipping within Canada with Canadian pricing. If I want to shop U.S., I go to eBay.com! Totally f...

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  • 7 replies
  • 3 helpful

Trying to pay seller fees

good grief, can someone tell me how to contact customer service. Everything I have found such as call us or we will call you is "temporarily unavailable". I am trying to make a one time payment for my seller fees and the system won't allow me to do s...

Cannot add to watchlist

Some time in the last week or 2, I've stopped being able to add items to my watchlist. There is only 1 item on my watchlist now, so it's not like I've exceeded some limit. The "add to watchlist" button simply no longer works.

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  • 438 Views
  • 2 replies
  • 0 helpful

Resolved! Can't respond to question

I get an indication on my selling page that a potential buyer has a question. I click on Respond and it takes me to the message page, but there is no message showing up.... just blank space. This just started today (Aug. 18). Nothing shows up on mess...

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  • 704 Views
  • 5 replies
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What happened to the main page?

What happened to the main page? It was working fine earlier today and now (12pm MST) all it is showing is Welcome to eBayWhether you're new to eBay or an experienced member, we have everything you need to get started.Money Back GuaranteeShop with con...

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  • 491 Views
  • 9 replies
  • 0 helpful

Picture Zoom/ Enlarge Not Working

On my items listed in the last couple of days, Gallery pictures can't be zoomed or enlarged. If you relist an item they work properly unless you upload additional pictures. Anyone else with this glitch?

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  • 768 Views
  • 11 replies
  • 0 helpful

unable to change phone number

I'm at my wit's end. I've been trying to change my phone number in my account registration information. It asks me for my password and for a recaptcha-type code but then the change doesn't stick. There is no way to contact eBay, either by email or by...

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  • 192 Views
  • 0 replies
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Resolved! EBay won't calculate International shipping costs

“Shipping cost cannot be calculated. Please enter a valid Postal Code." This has been haunting me since I started selling on eBay. And I don’t know how to fix the problem with eBay’s shipping calculator.I ship from Quebec, Canada, and it works fine w...

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  • 6432 Views
  • 17 replies
  • 0 helpful

Big Issue with listings

Hi, I have Problem when i tried to list my items. Can you tell me why? It looks like there's a problem with this listing.In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've ...

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  • 347 Views
  • 4 replies
  • 0 helpful

bizpolicy.ebay.ca not responding when trying to change shipping preferences

So, over the last few days this error keeps showing up. If I go back oh, maybe in an hour or two it probably will work. But it is annoying. tyler@ebay could the folks in IT have a look? That is a very important section of the site, especially if I am...

My Sponsored items are showing an inaccurate, VERY HIGH shipping rate anyone else ???

Hello fellow ebayers, I recently started doing promoted listing where you offer a certain percent of your items value, in order to have it ranked higher.Anyways when the sponsered ad show up at the top , the shipping price is way way more , turning b...

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  • 650 Views
  • 9 replies
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Best Offer option automatically checked whenever I revise a listing from my phone.

I do not have a 'best offer' option on any of my listings except one. Whenever I access a listing from my phone, to make any change at all (usually to upload a photo), the 'best offer' option is automatically switched on. I have to go back into the l...

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  • 156 Views
  • 1 replies
  • 0 helpful

Resolved! google chrome lags really bad when looking at searched items on ebay

For the last while whenever I search items for sale on ebay google chrome lags really bad. It lags so bad that it actually freezes up occasionally. It's like something just constantly keeps hitting refresh until it starts to freeze up. When I try it ...

Time left not showing properly

I am keeping track of a few items for sale and normally there is a spot where it shows how much time left before the end of the auction. For the last few days it is showing instead "Time Left". I have no idea how to fix this. This is the second time ...

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  • 233 Views
  • 1 replies
  • 1 helpful

Wrong shipping info.

I am in Canada and use eBay.ca on firefox on a Mac. Although I live in Canada I ship my parcels to a US address (eBay charges way to much to ship to Canada). Recently I have noted that even though I have US selected in the shipping tab and I have a U...

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  • 531 Views
  • 7 replies
  • 0 helpful