Site Issues
Report issues you are encountering with the eBay or Community site here.
tyler@ebay or whom it may concern: I tried to return an item through eBay's return item option. Item was being returned for not matching photo and description and this is what I given: Access DeniedYou don't have permission to access "http://www.ebay...
I should have over 100 in feedback points but EBAY has not counted my feedback. Why is this happening. I ordered 5 products separately off the same sellor and my points should have gone over 100 but they are still at 97. WHY????
tyler@ebay For a week or so I've been having issues using checkout on the mobile app, where I have two options to pay, my CC and PayPal. If I select PayPal it asks me to sign in. Then it goes right back to the selection process to choose CC or PayPal...
I have been experience a problem with my Apple Mail. I receive daily email notifications of items in my watch list, however the photos are not loading in the message. I do not have problems with other email photos not opening. Any help would be appre...
tyler@ebay Hey Tyler, just wondering if you could pass on some brief suggestions. When listing in the watches category, it always asks for UPC and MPN, and flags the listing if it's not there. I sell almost 99% used items which have no boxes/paperwor...
For the past several days, when I try to log in via Chrome (current build 79) on Windows 10 (latest update), I get the following message: "We ran into a problem. Please try again later." I tried resetting my password. No joy. I tried clearing the cac...
Hi Everyone, "Your listing can now accept offers to attract more buyers" Is anyone else out there getting really tired of eBay continually changing their listings from "Buy It Now" to "Or Best Offer"? I've phoned and complained, and have been told it...
So I have a phone running on an older 4.1 version of android, which apparently is not compatible with the latest version of the ebay app. And they also disabled the compatibility of the existing version which I had installed on my phone of the app, w...
I keep getting malware-y pop-ups when I click on in-site navigation links, such as narrowing search results by category. It's too late to call customer service now and I can't find a form to report the issue, but this is happening *only* on eBay, and...
This is the second time I have had a buyer tell me that they where not allowed to purchase a listing from my store.No problems with their requirements.I put them on the special exception list and they get a little further only they are being told the...
I was looking through "Shipment details" tracking delivered records on ebay.ca. It shows enroute CPC postal codes stamped next to "delivered" on about half of all delivery records. Ebay and/or Canadapost need to fix this, its a loophole for INR claim...
G'day Sellers, I have an active Promotion ongoing but having an issue adding item(s) to it. Anyone had the same problem? An annoying error dialog box "You need an eBay Store subscription in order to use promotions." - kept popping up which is ironic ...
Since I can't find where to make this complaint with eBay Canada, I am posting it here. I feel eBay Canada site should be strictly Canadian listings and shipping within Canada with Canadian pricing. If I want to shop U.S., I go to eBay.com! Totally f...
Hey eBay? Can we please get this fixed? I called about it weeks ago. I tweeted about it to @askeBay. Nothing but silence.
good grief, can someone tell me how to contact customer service. Everything I have found such as call us or we will call you is "temporarily unavailable". I am trying to make a one time payment for my seller fees and the system won't allow me to do s...
I've been trying to list an item but every time I click on the sell button I get a popup that says It's not you , It's us. Our server is down but the problem should be solved shortly. Well it's been 3 or 4 days now and I still can't list an item to s...
I gave the ebay app a try on my ipad today. I noticed that seller feedback percentage, which on the website is displayed clearly in the search results, has been completely buried no matter which view you change it to. If you want to see a seller's pe...
Some time in the last week or 2, I've stopped being able to add items to my watchlist. There is only 1 item on my watchlist now, so it's not like I've exceeded some limit. The "add to watchlist" button simply no longer works.
I get an indication on my selling page that a potential buyer has a question. I click on Respond and it takes me to the message page, but there is no message showing up.... just blank space. This just started today (Aug. 18). Nothing shows up on mess...
What happened to the main page? It was working fine earlier today and now (12pm MST) all it is showing is Welcome to eBayWhether you're new to eBay or an experienced member, we have everything you need to get started.Money Back GuaranteeShop with con...
I am trying to post sales and find that the selling area hangs constantly and so badly that it is almost impossible to type a word without waiting for the server to display the typed character. My laptop is W7 WiFi and the main PC is W10 direct and w...
On my items listed in the last couple of days, Gallery pictures can't be zoomed or enlarged. If you relist an item they work properly unless you upload additional pictures. Anyone else with this glitch?
I'm at my wit's end. I've been trying to change my phone number in my account registration information. It asks me for my password and for a recaptcha-type code but then the change doesn't stick. There is no way to contact eBay, either by email or by...
I can no longer 'hide' previous purchases from eBay's website and even deleting them from Mobile app doesn't work. This used to work until a few days ago. Some developer broke something and some QA didn't do full testing coverage and some PM approved...
when posting I get this message It looks like there's a problem with this listing.The job context object is not supported by Action Service Framework.how can I fix this
“Shipping cost cannot be calculated. Please enter a valid Postal Code." This has been haunting me since I started selling on eBay. And I don’t know how to fix the problem with eBay’s shipping calculator.I ship from Quebec, Canada, and it works fine w...
Can't use canada post as a shipping option for the usa since this morning, I only see DHL .
Hi,There is something very strange with the location filter on the IOS app. On the ebay.ca website, the available locations are : Canada, North America & International, which is correct. Now on the Ebay app for IOS (the french version), we have : Can...
Why did the number of items you can add to the watchlist get lowered to 200?