Forum Posts

Ebay Return Item Error

tyler@ebay or whom it may concern: I tried to return an item through eBay's return item option. Item was being returned for not matching photo and description and this is what I given: Access DeniedYou don't have permission to access "http://www.ebay...

eBay Mobile App PayPal Sign-in Loop

tyler@ebay For a week or so I've been having issues using checkout on the mobile app, where I have two options to pay, my CC and PayPal. If I select PayPal it asks me to sign in. Then it goes right back to the selection process to choose CC or PayPal...

Apple Mail not Loading Watch List Photos

I have been experience a problem with my Apple Mail. I receive daily email notifications of items in my watch list, however the photos are not loading in the message. I do not have problems with other email photos not opening. Any help would be appre...

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Suggestions For Watch Category

tyler@ebay Hey Tyler, just wondering if you could pass on some brief suggestions. When listing in the watches category, it always asks for UPC and MPN, and flags the listing if it's not there. I sell almost 99% used items which have no boxes/paperwor...

Chrome Sign In Fails

For the past several days, when I try to log in via Chrome (current build 79) on Windows 10 (latest update), I get the following message: "We ran into a problem. Please try again later." I tried resetting my password. No joy. I tried clearing the cac...

Ebay android app issue

So I have a phone running on an older 4.1 version of android, which apparently is not compatible with the latest version of the ebay app. And they also disabled the compatibility of the existing version which I had installed on my phone of the app, w...

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Malware pop-ups

I keep getting malware-y pop-ups when I click on in-site navigation links, such as narrowing search results by category. It's too late to call customer service now and I can't find a form to report the issue, but this is happening *only* on eBay, and...

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Ebay cpc tracking - enroute postal codes stamped next to delivery records

I was looking through "Shipment details" tracking delivered records on ebay.ca. It shows enroute CPC postal codes stamped next to "delivered" on about half of all delivery records. Ebay and/or Canadapost need to fix this, its a loophole for INR claim...

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Promoted Listings issue

G'day Sellers, I have an active Promotion ongoing but having an issue adding item(s) to it. Anyone had the same problem? An annoying error dialog box "You need an eBay Store subscription in order to use promotions." - kept popping up which is ironic ...

Complaint about eBay Canada site

Since I can't find where to make this complaint with eBay Canada, I am posting it here. I feel eBay Canada site should be strictly Canadian listings and shipping within Canada with Canadian pricing. If I want to shop U.S., I go to eBay.com! Totally f...

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Trying to pay seller fees

good grief, can someone tell me how to contact customer service. Everything I have found such as call us or we will call you is "temporarily unavailable". I am trying to make a one time payment for my seller fees and the system won't allow me to do s...

Cannot add to watchlist

Some time in the last week or 2, I've stopped being able to add items to my watchlist. There is only 1 item on my watchlist now, so it's not like I've exceeded some limit. The "add to watchlist" button simply no longer works.

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Resolved! Can't respond to question

I get an indication on my selling page that a potential buyer has a question. I click on Respond and it takes me to the message page, but there is no message showing up.... just blank space. This just started today (Aug. 18). Nothing shows up on mess...

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What happened to the main page?

What happened to the main page? It was working fine earlier today and now (12pm MST) all it is showing is Welcome to eBayWhether you're new to eBay or an experienced member, we have everything you need to get started.Money Back GuaranteeShop with con...

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Picture Zoom/ Enlarge Not Working

On my items listed in the last couple of days, Gallery pictures can't be zoomed or enlarged. If you relist an item they work properly unless you upload additional pictures. Anyone else with this glitch?

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  • 802 Views
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unable to change phone number

I'm at my wit's end. I've been trying to change my phone number in my account registration information. It asks me for my password and for a recaptcha-type code but then the change doesn't stick. There is no way to contact eBay, either by email or by...

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Resolved! EBay won't calculate International shipping costs

“Shipping cost cannot be calculated. Please enter a valid Postal Code." This has been haunting me since I started selling on eBay. And I don’t know how to fix the problem with eBay’s shipping calculator.I ship from Quebec, Canada, and it works fine w...

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