Site Issues
Report issues you are encountering with the eBay or Community site here.
We hear a lot of discussion about buyers wasting sellers' time with lowball offers. But there are two sides to that coin. In my opinion, if a buyer places a "make offer" button on an item's page, there should be a mandatory price for accepting an off...
Had 3 paid sales this evening..2 of these were processed through the new Managed Payments..1 was processed through Paypal..More ebay confusion..
Despite multiple attempts, it still arranges the items by: Original posting date This makes it a pain to go looking for postings with recent additions, so I'm not doing it.... Is anyone able to sort by time of most recent post?
1 . why do ebay customer service, tell me only after the fact of encountering an issue, that no items at all weapon or knife related should be purchased through gsp. is there anywhere a warning that no weapons at all are permissable with gsp? no, you...
Hello All,I had an account setup with ebay.ca as I'm from Canada. I'm now trying to list a listing on ebay.com. After fill out the the information for the listing and go to press "List Item" I just get redirected to sign-in page for ebay.caThere's no...
An update on US dollar payout capabilitiesIn late spring, we will expand our payout functionality to allow sellers registered on eBay.ca to choose to receive payouts in US dollars. At that time, sellers will receive more details on how to register or...
Hello there, We have been on eBay for many years and just noticed this month starting on January 7th that our buyers in Canada are being charged a sales tax. Did this change recently? We sale used items and have never charged taxes. Now, when I downl...
Hi All, My seller hub stopped working recently, it now redirects to my listing page no matter what I do, I tried multiple browsers same effect? Is anyone else having issues? Is ebay doing updates again.
This new design of"my ebay selling" page is perfectly nonsens, total mess. I can't see all in one page -selling-sold-unsold- in clear, compact view.Hey ebay designer - What are you doing?????You are forced me to cancel all my selling, all 900 items i...
I changed my iphone 8 for the new iphone 12. In the old one I receive the sound of the cash register in every sale, but doesn't happen in the new one.Do you know how obtein that sound back in my phone/ipad? Thanks in advance.
I can only get 3 pages of curling pins when for the last sveral months there have been at least 65. when is this going to be fixed?
The subject web address is not working. All it does is ask you to try again. Can this get fixed?
Sold three items this morning and the items are not showing up in the sold column. Instead they are in the unsold column showing as being sold. I've also received no emails stating the items were sold though clearly they have been with multiple bids ...
https://ocs.ebay.ca/ws/eBayISAPI.dll?ContactUsNextGen&query=INR It says DNS error, but I tried using wifi at local coffee shop and I am getting the same errors too. How long has it been down?
How does this person get 100% rating when 2 out of 5 reviews are negative - which means the remaining 5 are probably fake as well.
There was an ebay update on my phone. When I try to upload a photo it says "photo permissions - in order to select photos, please allow photo access for this app in settings" You click the settings button and it takes you to the ebay section and ther...
Hi All, I have noticed various seller hub display issues today, web pages not displaying properly. Is any one else seeing similar issues?
I have not seen this before. I am logged into Ebay and am trying to list an item. All links and buttons seem to be operating normally. Except, when I hit a link to any sell an item page I keep getting asked for my password. I enter it and it is accep...
Does a seller who chooses to sell during a time when mail is slow, and who chooses to use GSP have a right to exempt themself from honouring the eBay money back guarantee for receiving your item in a reasonable time? One would think not! And, if a se...
Hi everyone - The Shipping team has requested some screenshots of the calculator or anywhere you're seeing pricing discrepancies/lack of surcharge so they can provide direct examples to the Product team. Tagging @pjcdn2005 & @flyhooks4less who have m...
Hi everyone - I just found out that there's currently a tech issue impacting different aspects of the site - most commonly Purchase History, Watchlists and My eBay in general. Just wanted to let you know we're aware and working on a fix. Thanks! Upda...
Hello Sellers! What a year we have had. About 2 weeks ago a case was opened up by Paypal (the buyer claims) that he has not yet received the item. This case was opened 2 weeks before the estimated day and it was coming from Canada going to Italy. I a...
Has anyone had any issues with their markdown sale not working. All of my listings which have a markdown sale is now showing regular price. When I go into manage promotions they are still showing active but the sale prices are not showing. I am suppo...
wondering about ebay.ca, seems as if many of the sellers including my saved sellers no longer show up on my searches. anyone else find this??
Why is Ebay Canada allowing Sellers to list their products on Ebay Canada if they "may not ship to Canada " ? If they don't, won't, can't or unable to ship to Canada, what are they doing trying to sell items on Ebay Canada ? Are Canadians supposed to...
Seller Hub shows me in "Global". Seller Dashboard shows me in "US". Performance rules and my results are different for each region, so I'd really like to know.
I just sold multiple items tonight, whereby they simply just disappeared. Finally after some additional investigation, I found the items in the "ended" feature as 'Not re-listed' and 'unsold"?????? After contacting ebay support, they mentioned they a...
How do I get rid of this stupid recaptcha/captcha garbage??????? I have all google ip's blocked (as it is an immoral company) and now I cannot log into ebay without telling google about it. This is a violation of privacy rules in Europe and Canada. A...
Ebay seems to have a lot of issues with invoicing. Two main problems:- Since yesterday 06/25 it has been impossible to make combined invoices, the following message is always displayed: There is some technical error, please try after sometime. At the...