eBay

eurekarma

Hello, I ordered some items from EBAY on October 10th, it was supposed to be shipped to Canada through GSP. I can see that the parcel was put in transit on October 18 but now, we are December 3 and I still havent' received it. I tried to contact the seller and was supposed to get some sort of follow-up but I haven't received anything yet. What should be the next steps ? I do understand that international shipping could take some time but it's been almost 2 months, now. Thanks!

eurekarma

Hello, I bought 2 months ago, some tiles on ebay and it was supposed to be shipped to Canada through Global Shipping Program. Unfortunately, due to weight limitation, the order couldn't be sent and the transaction was canceled. I received a partial refund for the items bought, mainly, it was the cost of the items refunded by the seller. As for the shipping charges (around 300$CAN), I was told to get EBAY to refund me. But nobody seems able to help me. I posted on the board and was told to contact either Bennett4612 or Kalvin to get some help. How do you get a refund for shipping costs for a canceled order shipped through GSP ? Thanks!

bootsjoseph

I bought something & wonder what company is shipping it

mags_finds

Hi, I am having trouble calculating shipping to the USA. I try to use metric measurements and I tried to add an additional centimeter, but when I hit calculate shipping, it shows "Page Not Responding". or all the services are greyed out. I tried to change my measurements to imperial and now I can't change it back. I am able to show calculated shipping in my listing to Canada but not to the US Does anyone have any ideas ? Thanks very much Shirley

marieange0_4

Seller has sent me e-mail wondering if the Kentucky shipping address is corrrect. My understanding is that the global shipping site in Kentucky is where he should send it and the people there will handle all matters concerning this purchase as well as to exactly where this item should be sent. I gather that the seller does not know the buyer's actual address except fot the global shipping site in Kentucky. Shouldn't the seller know this information already?

azbidix

bonjour. j'attends toujours mon mobile...le n° de sui que vous m'avez donné est de quelqu'un d'autre...moi j'habite en france et non à ERLANGER, KY 41018 aux etats unis...le n° d'objet que j'ai acheté est 360789974097. j'espère l'avoir bientôt pour l'offrir à mon fils. cordialement.

jaafarsemlali

witch shipping company is this tracking number

trusia

how do i change shipping from local to worldwide once there has been a bid placed? i can change it on my other auctions in the policy that have no bids but it wont change them all . how do i get around this??

didly63

How come whem I bought a parcel in BC Canada to be shipped to Alberta Canada I had to pay duty on it this is called fraud is it not

011saitama

Someone with the name bought an item from me and didn't pay for 4 days. I opened an unpaid item case and this person finally pays on the 5th day. I am preparing the package and noticed the confirmed address on ebay and paypal is to a lady in South Carolina. I thought it would be someone from California. This guy emails me personally and tells me the address is wrong and I should ship to him in California. What should I do?

ma*emma

All of my ebay and PenPal documentation shows item to be shipped to my address. Item shipped/delivered elsewhere (an address to which I had shipped previous purchases from other sellers). I will now have to pay approx. $30 plus to have it reshipped to me. Who reimburses me?

gw5999

Hi, the seller said would ship within one day, but did not send tracking number until 4 days. The seller sent a DHL tracking number (DHL tracking is 10 numbers) but claimed the carrier was EMS (EMS has 2 letters at the biginning and the end of tracking) . Tracked on DHL and there it was, only shipping info received as of 6 days the phone has not been sent. What do you do with this type of seller that provides fake tracking info?

cwr47theatre

When I attempt to print the Canada Post shipping label using PayPal shipping of my eBay items, it prints very small, about 1" x 1". I tried to get an answer from PayPal help but they hung up on me. I have checked all the printer settings and all are as they were last week when the printout was the correct size. This situation arose yesterday and each time I have tried to use PayPal I have had to void the shipping label and that means waiting for Canada Post to give me back my money. (government operations are not quick in refunding) Any thoughts on how to fix this? Thanks CWR

collectablejeff

Two days now without printing a Canada Post label. I will do it manually but will lose discount on two items being sent expedited.Todays date is September 26. There have been only a few complaints regarding this and no dates so I don't know if they are recent or old messages. Anyone having the same problem. Thanks

vedderq

Hello, I am trying to buy some items from one seller who utilizes Ebay's export service and I was wondering if there was a chance to combine shipping costs on the items so it is cheaper than paying for separate shipping for each item.

msdboat

I live in the USA. Is Spain included in the Global Shipping Program?

baseballroosterroy

How can i cancel the shipping costs on the final bill as the buyer is going to do a local pickup

sree8335

FEDEX shipped it to GSP . How do I track it now?

skumka2813

Why does ebay allow for sellers to say item shipped on ebay when all they did was print a shipping label then take up to a week to send it to the post office to be shipped. When someone posts in their item listing that they will ship within 1 business day, they are getting away with it because all the do is print shipping label then take their time shipping it. So frusterated.

dawallmart

I will of course make the payment via paypal and ask to have it dropped at my neighbourhood UPS for pickup but was wondering if this violated paypal or ebay rules

avandelft

how do I change the package details to metric dimensions?

gr8t10

The item I purchased has apparently been shipped with the GSP but there is no tracking number provided in the "listing" confirmation on eBay. I messaged the Seller and he sent a number. Where can I enter this tracking number?

ticats1

I bought an item over 9 weeks ago. The seller says don't worry it's coming, here is the shipment tyracking #. Only problem is the website, ec-firstclass is bogus, you can type in any number and it gives you all the same info, just different addresses. The seller is in China, I don't want to give him a low rating unless the item eventually shows. Anyone else had this issue ?

csha9379

My package shipped from Brooklyn, NY seems to be stuck at Depart - In transit somewhere around Cinninati, OH. This was shipping through the GSP and the tracking number is UPAAA which doesn't work on either Canada Post or USPS. This is what eBay tracking shows: In Transit-Depart USPS Sort Facility Aug-25-13, 00:00 AM, CINCINNATI, OH 45235 In Transit-Processed through USPS Sort Facility Aug-24-13, 22:56 PM, CINCINNATI, OH 45235 In Transit-Depart USPS Sort Facility Aug-24-13, 00:00 AM, BETHPAGE, NY 11714 In Transit-Processed at USPS Origin Sort Facility Aug-23-13, 22:31 PM, BETHPAGE, NY 11714 In Transit-Accepted at USPS Origin Sort Facility Aug-23-13, 21:16 PM, BROOKLYN, NY 11222 As you can see, it has been stuck on Depart for two days. If I am correct the eBay shipping center is in Erlanger, KY which is like 30 minutes away from Cincinnati, OH and it says departed also. The seller says this is odd as well. Not sure if this is a big issue and if somebody else has also faced the same issue. Thanks.

a5a84528

Using the tracking number provided with my puchase I see that my order was sent to Los Angeles California not British Columbia Canada...The tracking number is LZ124034576US...CAN YOU HELP?...thank you.. Graham Warden

theallana

how can i let them send it back to me?

karen_tower

Tracking information say's I should get my package within three day's ,but it say's " Delivery Confirmation InternationalRestricted Delivery" what does this mean? will I get my package ,it hasn't moved from that spot since. Thanks Karen

chaldo2010

I need a Starfrit digital scale so I can weigh clothing items to sell, finding shipping costs from there. I heard Canadian Tire has them. I stopped by Walmart and found several Starfrit digital scales that weigh up to 5lb or more. One was in the shape of a small flat circle $20. Others were $40 in shape of a square with button pad on its side. I wasnt sure if the small round one would weigh a rectangular or square parcel accurately because the parcel corners and sides would be hanging off the scale. one at Canadian Tire apparently goes in sale for $20. Can someone please post links to the $20 one? I don't need a fancy scale...just one that will do the job.   Thank you!

angelski

Why do sellers have a 'shipping' rating when the cost and shipping time is determined by the carrier we use? I have no control over the price of shipping, the post office does. I have no way to change the time it takes for a package to reach the customer. It seems unfair to use these ratings that are not within our control. I always ship an item within 2 days of payment. After that it is out of my hands and yet I'm being rated on that service. Canadian rates are higher than the states. International rates from Canada are higher than the states. I think the shipping rating should be removed from the sellers ratings. As well, when I ship overseas some packages take months. I often don't know if the package was received because it disappears from my listings after 60 days. Can this feature be extended to 90 days?

eBay for Business Podcast

Monthly Chat With eBay Staff

More Knowledge. More Possibilities.

Fall Seller Update is here!