There was a message left on my phone today from Loomis/DHL Kamloops saying they were holding a parcel for me, but that there were customs duties to pay. I am not expecting any parcels by courier, but I am expecting a small parcel via Canada Post, sent by Royal Mail, Standard, no tracking, from the UK three weeks ago. Do things posted by Royal Mail in the UK ever end up with couriers in Canada? Why? I bought the item from this particular seller because she shipped via mail only, at a reasonable cost, and hadn’t opted in to the outrageous Global Shipping Program. Had I known the parcel would end up with couriers (I live in the sticks, four hours from the nearest depot) with added brokerage, I never would have bought it. The seller thinks it probably is her parcel waiting for me at Loomis/DHL, and that I should just pay the fee. As her shipping methods were clearly shown as Royal Mail Standard on her listings, should I open a dispute if this is the case?
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