You are posting on an eBay member to member board not customer service so we can't see your payment information. You will have to contact customer service but first you should contact your bank to see what they did with those funds.
You can contact customer service ny clicking on the help and contact link at the top of most pages. Then scroll down to the bottom and follow the directions, Or, you can contact them on one of eBay's social media accounts on Facebook, Instagram or X.