11-03-2018 10:12 AM
I got a person in the US making me an offer on an item. With our CP strike, the delivery time might be longer of what the expected delivery time is in the listing under "Shipping and Payments".
1) is ebay in any way (when they log in, look at listings from Canadian sellers etc) telling US buyers about possible delays in shipping because of our CP strike
2) should we be advising them in listings, or before we accept an offer, of possible delays?
11-03-2018 12:41 PM
Are you shipping with tracking?
If you are, then don't worry.
11-03-2018 01:50 PM
If they are of use here are my current wordings I send to all buyers:
First time buyers:
Thank you for your purchase and quick payment. Your parcel has been shipped out today, Monday XXXXXXX. Please note that Canada Post is now experiencing rotating strikes, which may cause delivery delays. I very much appreciate your extra patience regarding any delays impacting arrival time. Once the parcel arrives, I hope you will find everything satisfactory. If you are not completely pleased with this transaction, please contact me via email. I will do my very best to resolve any problem you may have. Regards, RICARMIC (Ron)
Repeat buyers:
Thank you for your most recent purchase and quick payment. I am pleased you decided to purchase from me again. Your parcel has been shipped out today, Monday XXXXXX. Please note that Canada Post is now experiencing rotating strikes, which may cause delivery delays. I very much appreciate your extra patience regarding any delays impacting arrival time. Regards, RICARMIC (Ron)
I've been getting more than usual responses from buyers who have received it and so far all have been positive.
11-03-2018 01:58 PM - edited 11-03-2018 02:01 PM
11-03-2018 02:04 PM
11-06-2018 01:50 AM