Bug in "Similar items" ?

chicweb
Community Member

When browsing on computer, I often see "Free 3 day shipping" or others similar in the "Similar Items" section under the product.

 

Capture d’écran 2025-04-19 095734.png

 

When I click on the item, there's either no free shipping at all or there's Free Local pickup AND a normal paid shipping.

Capture d’écran 2025-04-19 095817.png

or

Capture d’écran 2025-04-19 095852.png

 

If it's not a bug, it's highly misleading.

 

Here's an example of two products in Similar Items that doesn't offer free shipping at all.

 

Capture d’écran 2025-04-19 100330.png

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Bug in "Similar items" ?

I guess that depends on your location?

 

The same exact item does not show free shipping to me (I'm in the GTA):

 

Screenshot 2025-04-19 105943.png

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Bug in "Similar items" ?

It could depend on location. But, when viewing the product, there is no free shipping at all. Are you seeing this in the "Similar Items" under a product or in the standard search results?

 

There's some kind of weird problem going on here.

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Bug in "Similar items" ?

chicweb
Community Member

devon@ebay Just to tag you in here.

 

Note that I've tested with another browser just to make sure there was no caching issues locally or problems with any extensions that could have been installed in chrome. So, with Edge (which I never ever use), it shows the same thing. Telling me this is really generated by eBay.

 

It seems to be based on Location? It's showing it to me on items in "Similar items" and "Items you might like" under a product.

 

That Free 3 days (or 4 days) shipping in green doesn't seem accurate. I don't know what is triggering this. Sometime the item doesn't show me any free shipping at all, other time it shows me Free Pickup and a paid shipping. But no free shipping at all when viewing the product page.

 

Just a heads up.

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Bug in "Similar items" ?


@chicweb wrote:

When browsing on computer, I often see "Free 3 day shipping" or others similar in the "Similar Items" section under the product.

 

Capture d’écran 2025-04-19 095734.png

 

When I click on the item, there's either no free shipping at all or there's Free Local pickup AND a normal paid shipping.

Capture d’écran 2025-04-19 095817.png

or

Capture d’écran 2025-04-19 095852.png

 

If it's not a bug, it's highly misleading.

 

Here's an example of two products in Similar Items that doesn't offer free shipping at all.

 

Capture d’écran 2025-04-19 100330.png


@chicweb 

The 2/3/4 day shipping thing is something US sellers have been able to offer for ages. USPS services within the USA. Sounds like the display is getting automagically inadvertently garbled. I've even seen with some searches using dot com where buyers could choose as an option. It's there at times but not always. Often trying to replicate or document these wacky findings may all depend on the position of the moon or if you paid for the customer ahead of you latte. 

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