Canada Post Maintenance Update

[ecgt]

Canada Post just announced that they are hoping to have everything resolved by 11pm EST.

https://www.canadapost-postescanada.ca/cpo/mc/errors/maintenance-scheduled-dct.html

[haddonfieldmedia]

Of course. I have stuff that needed to be shipped today. Hopefully it arrives on time and I don't get dinged.

[lady.stark]

Me too. I'm supposed to have shipped a package since Monday... I checked with Shippo, it is still working, but shipping cost is almost double. I will wait until tomorrow. Hopefully, the system will be back and I'll be able to use eBay labels.

[ilikehockeyjerseys]

eBay will almost certainly remove any defects related to this. AskeBay on Twitter or Facebook is probably your best route, but I assume the customer service on the website can also handle it.

I have a pile of stuff that has to go out, and it's frustrating to not deliver on the promised shipping dates but it is what it is.

[ecgt]

We are actively messaging customers to let them know about the situation with Canada Post. We recommend that everyone who has been unable to ship packages today within their stated handling time should do the same.

[ecgt · Accepted solution]

Our apologies. It was just brought to our attention that this is an old link from a previous outage. 

The current outage information still hasn't been updated since noon EST:

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/closures-and...

[valuestore]

"à réessayer plus tard". no further comment required. Imagine if Amazon did an update, shut down for 2 days then realized the new live code doesn't work? God save us.

[leaken_23]

i had 21 parcels returned from shippo the last time they threatened the strike, had to reship everything at my expence

[jtg204]

I was able to buy Canada Post label on Shippo just now.

[shallow_karl]

That's good.  I was hoping it wasn't the rabid communists in the union sabotaging it, demanding huge raises from a  company that is essentially bankrupt.  

[john_koenig99]

For what I can see, their website is up and running smoothly...*knocks on wood*

[musicyouneed]

Not for me.  

[lotzofuniquegoodies]

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@musicyouneed wrote:

Not for me.  

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Customer paid less than 1 hr ago. 

Tasks

• Print labels and ship 1
• • Ship within 24 hours 1

           

Canada Post Tracked Packet USA

Buyer selected

Temporarily unavailable

[haddonfieldmedia]

Nearly 6am and still not working. What a joke. Canada Post, you're really testing my limits.

[bonecrusher86]

I have been waiting for days, this is exasperating. A lightweight $20 item with $15 s/h to Uruguay, and my only available shipping option is a $117 Fedex shipment.

[rgjmgaming]

Kind of crazy they can't even give us an estimated time it will be fixed. For how much money Canada Post is losing you think they'd wan't to keep whatever customers they have.

[flipistics]

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@bonecrusher86 wrote:

I have been waiting for days, this is exasperating. A lightweight $20 item with $15 s/h to Uruguay, and my only available shipping option is a $117 Fedex shipment.

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I'd suggest shipping it via Stallion Express. If you don't live near a branch, I believe you can ship it to Stallion. The combined cost would be more than $15 (probably closer to $25), but that's a very significant difference from your other option.

[reallynicestamps]

I was able to print a Snap Ship label a few minutes ago on the Canada Post website.

The only problem was that it does not transfer from eBay, so I not only had to do the entire label manually, but the VAT number did not have a spot at all.

But I do own a pen, so there's that.

[motomike_canada]

Canada Post is back up on Shippo and their own site, but eBay labels widget still offline..  

I've been shipping since around 1030am Eastern today (jul 3). 

[thelazysword]

I don't understand why I can buy a Canada Post label through a site like Shippo and it works fine, but on Ebay it's not working. I assume it's backend stuff. Unfortunate.