Canada Post Maintenance Update

ecgt
Community Member

Canada Post just announced that they are hoping to have everything resolved by 11pm EST.

 

https://www.canadapost-postescanada.ca/cpo/mc/errors/maintenance-scheduled-dct.htmlScreenshot 2025-07-02 181456.jpg

Message 1 of 42
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Re: Canada Post Maintenance Update

I tried Shippo, but was unable to buy a label, getting an "unavailable" notice.

Message 21 of 42
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Re: Canada Post Maintenance Update

My labels on SnapShip are printing "painfully well". $19.38 expedited for an $8 200 gr expedited lite order to Creston.

 

You probably know you can hover over the customer info from your eBay inserting it to your clipboard and cut & plaster to SnapShip

 

What you may not know, at least at my end,  is that today on SnapShip if you cut & plaster the buyer's phone number SnapShips makes up a random number so you do need to check it and enter it manually.  

Message 22 of 42
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Re: Canada Post Maintenance Update

Ebay's fault on that one...Canada post system is up and runing but not available on ebay

Message 23 of 42
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Re: Canada Post Maintenance Update


@intimewithmusic wrote:

My labels on SnapShip are printing "painfully well". $19.38 expedited for an $8 200 gr expedited lite order to Creston.

 

You probably know you can hover over the customer info from your eBay inserting it to your clipboard and cut & plaster to SnapShip

 

What you may not know, at least at my end,  is that today on SnapShip if you cut & plaster the buyer's phone number SnapShips makes up a random number so you do need to check it and enter it manually.  


I'd really suggest signing up for additional shipping companies that you can use as a backup in these situations. That same parcel (I'm guessing on your exact postal code and dimensions) would be $14.74 for Canpar, $17.16 for Purolator, or $11.72 for ICS through Click Ship. It would be $10.50 through Sendle. It's still not ideal, but it's always good to have backup plans.

Message 24 of 42
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Re: Canada Post Maintenance Update

I have forgotten how to use shippo from ebay.  Can anyone refresh my memory of it.  Has anyone contacted ebay directly regarding the shipping not working?

 

Message 25 of 42
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Re: Canada Post Maintenance Update

Remember why we use Tracked Labels.

They are needed IF there is an INR dispute.

That's all.

Besides some emotional pink fuzzies.
We don't need to use package rates for shipping within Canada if the item is less than 500g and 2 cm thick.

 

Buy what you need.

The UPU has laws. EBay has rules.

 

@flipistics - The $12 label I bought through Snap Ship  was $77 with Fedex.

Message 26 of 42
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Re: Canada Post Maintenance Update

   Thank you for the suggestion.  Most of my stuff is international. I'm too far from the border to use a 3rd party except Fedex or UPS. There's one Sendle here located in a Dollarama on the other side of the city.   To keep in shape I deliver 95 % of my shipments to the acceptance point by bike.   Besides CP the only terminal I'm close to for time spent is UPS. I only use them for high value or heavier items needing special insurance or options. 

 

   In most cases the buyer cost for shipping and packaging should be lower than their cost for the widget.  In Kelowna only Exp Lite can do that domestically. There's also a very strong reliabilty factor particularily for international sales that pass through various last mile couriers.  I use eBay, CP, Shippo and UPS for labels and insurance.  Since 2013 this group has never lost or damaged a single package. Knock on wood. 

Message 27 of 42
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Re: Canada Post Maintenance Update

Ya ya ya... I'll stick with my tracking thanks. You know what they say about people who ride motorcycles without a helmet...besdies I'm allegic to tongue cuts and glue on stamps...LOL 

 

You may get lucky when they privatize Canada Post and the monopoly on lettermail ends because the first courier to have lettermail tracking wins. Don't shoot the messenger.  Best to blame another 1.034 billion bailout.

 

Ottawa Sun Quote from the Faser Institute July 2, 2025

"Alongside privatization, the federal government should also eliminate Canada Post’s near-monopoly status on letter mail. This policy is purportedly meant to ensure universal service. But in reality, it prohibits other potential service providers from entering the letter-delivery market (including in remote areas that may experience less Canada Post service post-privatization), deprives Canadians of choice, and crucially, reduces the incentive for Canada Post to improve its service."

 

Item: 1984 Guitar & Bass Brochure. Tracked Package International to Germany cost $16.08.

Weight" 150 Grams. You get lotsa bang fer yer buck! Of course after you lick your stamp you can pray and hope for the best...

 

Germany.JPG

 

Message 28 of 42
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Re: Canada Post Maintenance Update

I tried to print the label from "My eBay" page

I tried from the order details page

I tried on eBay Canada English

I tried on eBay Canada in French

Nothing is working

 

Note : I even tried eBay US, but the problem was the fact that I live in Canada

Message 29 of 42
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Re: Canada Post Maintenance Update

This seems like it is an eBay problem, and not a Canada Post problem. Other platforms are now up. I waited all day to see if it would be back up and then I bit the bullet and used Shippo.

 

Assuming this isn't fixed by early Friday afternoon, this will likely have cost me $100+ or more out of my pocket, since my prices are structured around eBay's discounted Canada Post rates, which are much lower than Shippo or level 1 Canada Post.

 

Yes, I could ship everything late, but I don't think that's fair to customers who placed orders as early as Monday night to have to wait an entire week for them to be processed. 

 

 

Message 30 of 42
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Re: Canada Post Maintenance Update

I've noticed that for sales made through ebay.ca it works, but not for sales made through ebay.com

Message 31 of 42
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Re: Canada Post Maintenance Update

jtg204
Community Member

Mine is still showing temporarily unavailable if I use 'get another label' on ebay.ca

Message 32 of 42
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Re: Canada Post Maintenance Update

Mine did not show all day for any sales, a variety of Canadian and USA sales. All made on different days. Although, it's possible that the Canadian buyers checked out on the dot com website. 

I have two Expedited Lite orders sitting unshipped that I will bite the bullet on tomorrow and spend an extra $15-$20 total to ship both with whatever cheapest Canada Post shipping is available or UPS. One is a PO Box, so it will likely have to go in an $18 flat rate box. 

 

It's been two mail cutoffs since it was supposed to be available. Hopefully, it's back by Monday morning. 

Message 33 of 42
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Re: Canada Post Maintenance Update

Finally able to print labels again as of 9am on July 4th. Now how not to get dinged for all these late shipments..

Message 34 of 42
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Re: Canada Post Maintenance Update

Thank you!

Message 35 of 42
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Re: Canada Post Maintenance Update

Well.  What a shock.  I am able to print labels today but as expected..I do not see any of the Canada Post discounted rates available as per the agreement with eBay.  Spoke to "live chat" which of course was a complete waste of time and claiming that they do not know about this issue. My buyer paid about 30 minutes prior to the system downtime for Canada Post so they received the discounted rate.  I was unable to purchase a label until this morning.  Now there is no discount available.  eBay did not understand the issue at all.  Solution suggested was "ask buyer to pay additional shipping" or "cancel the purchase".  Yeah right!  Allegedly this is being escalated but they would not provide a ticket number or any info to act as proof of this.  No resolution.  No announcement as far as I can see.

Message 36 of 42
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Re: Canada Post Maintenance Update

Did the deal between Ebay and Canadapost end ??

Message 37 of 42
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Re: Canada Post Maintenance Update

I don't think so. Something is definately still not working right. 

 

I'm trying to do a label for a USA Tracked Packet:

"Same dimensions each time"

99g it's $6.51

100g it's $14.03

101g it's $17.99

102g Tracked Packet completely dissapears as an option

BUT 

103g is $7.19!! 🤣🤣🤣🤣

 

So something is definately still not working right.

 

 

Message 38 of 42
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Re: Canada Post Maintenance Update

Nobody cares about your useless websight.  

Message 39 of 42
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Re: Canada Post Maintenance Update


@fkebusines wrote:

Nobody cares about your useless websight.  




This happened a few months ago...But you are right. Right now, it's useless because of CUPW! 

Message 40 of 42
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