Changing a Listing (adding photos, etc) resets views and creates new listing

[ibccshop]

Hi, I'm new to eBaty selling and I did not know that if you make any changes to your listings now, that it resets the views and watchers and wipes out the listing and creates a new listing.

To me this is dumb. I am not creating a new listing I am modifying an existing listing, so why is it that if I make any changes to a listing (whether it is just minor such as adding a photo) eBay  closes the listing and creates a new listing and all the views and watchers you had on the listing are wiped out.

To me this is a horrible business decision on eBay's part because they are going to be losing out on potential money by having buyers unable to locate an item they put on their watch list for later purchase or consideration, and thus will make it more difficult for us sellers to make sales.

I would urge eBay to reconsider their decision regarding this, as I am tempted to close up shop (even though I just started listing as a seller on eBay) and go to a provider that is more in tune with seller's needs and takes into account the ease of which buyers can go back and find an auction that they were previously looking at.

Any input or explaination is appreciated.

[recped]

I've revised thousands of listings and never saw that effect.

Recently (as in the last month or two eBay has changed the way they count views in the Seller Hub, one of the changes is that views are now a 30 day rolling number in the default view of Active Listings.

What is your actual procedure to do a revision? There is no way that it would turn into a new listing.

[lotzofuniquegoodies]

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@ibccshop wrote:

Hi, I'm new to eBaty selling and I did not know that if you make any changes to your listings now, that it resets the views and watchers and wipes out the listing and creates a new listing.

To me this is dumb. I am not creating a new listing I am modifying an existing listing, so why is it that if I make any changes to a listing (whether it is just minor such as adding a photo) eBay  closes the listing and creates a new listing and all the views and watchers you had on the listing are wiped out.

To me this is a horrible business decision on eBay's part because they are going to be losing out on potential money by having buyers unable to locate an item they put on their watch list for later purchase or consideration, and thus will make it more difficult for us sellers to make sales.

I would urge eBay to reconsider their decision regarding this, as I am tempted to close up shop (even though I just started listing as a seller on eBay) and go to a provider that is more in tune with seller's needs and takes into account the ease of which buyers can go back and find an auction that they were previously looking at.

Any input or explaination is appreciated.

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For what it's worth  watchers only show up on listings if total is 5 or more. Views no longer show...since not sure when. Only display from Seller Hub. Guess that info was tieing up too much bandwidth.

-Lotz

[ibccshop]

I revise the listing in the seller hub. I called support on the weekend and they said that if you modify the listing it creates a new listing and all the traffic associated with the previous version of the listing is wiped out and reset to 0.

[recped]

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@ibccshop wrote:

I revise the listing in the seller hub. I called support on the weekend and they said that if you modify the listing it creates a new listing and all the traffic associated with the previous version of the listing is wiped out and reset to 0.

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You misunderstood what they said OR they misunderstood what you were asking.

After you list an item if you revise certain parts of the listing (Price, Shipping or the Title specifically) eBay will "re-index" your listing so that it will show up correctly in  Search.

This DOES not create a new listing, it does not change your views or watchers, it does not change the sales history (for multi-quantity listings).

[mrdutch1001]

are you sure that you didn't use "sell similar " instead of "edit"??

[ibccshop]

Oops I did use sell similar.

[doc_scribe]

Sidebar question, but related to this topic: Does anyone have a workaround for the new Bulk Editing tool?

While trying to update my International shipping for specific countries/regions I got trapped in its peculiar logic flow with no overall display of those changes. It was so unclear what changes I would be applying to multiple listings, I had to cancel, and update individually.