Hmmm automagic offers, might not always be a good idea

I have a number of "watchees",  folks that I watch to see how the stuff they're buying and reselling from me, or stuff similar to what I'm selling is doing, to get a sense of the market.

 

One of my watchees must have automagic offers enabled because virtually always I get a 10% offer within an hour or so of looking at one of their lots.  This autoffer might seem like a good idea from their perspective but if I was a valid buyer I would NEVER buy something outright from them, I'd just look at the item I'm interested in and await the 10% off coupon that I know would show up shortly thereafter.

 

This probably also is why they've got so many offer accepted sales - I suppose one could just boost prices 10% knowing buyers would be doing this, in fact it reminds me of a buyer I had years ago who would not purchase something if s/he couldn't get a discount (I very very rarely sell stuff via offers). They were spending decent $$$, always only after significant haggling, and I came to understand what they wanted, so I boosted the price so that the haggle process arrived at or close to my normal retail price. They bought quite a bit under this scenario.... seemingly everyone was happy.

 

Now because I'm basically only vouyering there stuff, something might be happening in my particular situation that doesn't happen in a normal buyer shopping situation, but I thought it worth mentioning.

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Hmmm automagic offers, might not always be a good idea

It is no different than enabling the best offer feature, which implies that a seller would take less than full price. 

 

I do think seasoned eBay users know that if they click the watch button and wait a day, they might get a slight discount. I don't think this is a problem. Most sellers price their items with discounts in mind. 

 

With eBay, you want to use every single feature that results in a buyer receiving an e-mail from eBay that specifically markets your item to them. For example, if I have a multi-quantity item with a lot of watchers, I may drop the price by a few percent every week or two. Is this because dropping an item from $195 to $185 is going to be the deal breaker that gets someone to finally pull the trigger? No. It's because when people watch an item, it goes into the abyss of their watch list. When I take $5 or $10 off, eBay sends out e-mails to everybody who interacted with the listing to say "this is cheaper now", but the real purpose of the e-mail in my mind is that it reminds them that the listing exists. With a popular enough multi-quantity item, if I drop the price by a few dollars, it usually produces an extra sale or two or three that day.

 

The cultural norm on eBay is that people want to negotiate. So it makes sense to not price your items at your absolute rock-bottom. 

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Hmmm automagic offers, might not always be a good idea

@ilikehockeyjerseys I think the need to haggle is category dependant, however the low cost "its still there" reminder is a good point.

 

In my sad progression toward being a grump old man, I'm noticing with frustration the increasing need to pay more to sell stuff here and on other sites (one of the others I'm on has recently "created" basically the same promoted listing process as here).

 

I have various levels of promoted items, with the "oldest" stuff the most promoted. I'm suspecting that the average seller must be paying less high promoted rates because my old stuff with the largest promoted rate (but still less than half of what was being suggested at one time) is selling much more frequently, this is stuff that has sometimes been listed for more than 10 years!!!

 

In my grumpiness, I've not added any newly listed items to my promoted categories for over a year now because I don't like having to add 2% or more drop on everything on top of the regular fees to make stuff move, especially new stuff that gets better views naturally at first. This is because anything promoted still encounters the promoted fees if the buyer buys something else what was promoted then buys the "new" promoted item (Up until that 30 day everything rule came into place I did have promoted rate on everything I sold) it gets zapped the promoted fees too, and this lasts for the next 30 days from the last item purchased that was promoted. I have a lot of repeat customers so the everything promoted for 30 days change was costing me a fair bit of unnecessary fees.

 

Because I've started to try to semi-retire and migrate some of my venues away from online/postal reliant ones, I'm not feeling the need to put as much energy and $$$  into the "advertising" (as a medium old timer this is how I've always viewed the add on selling costs like promoted listings) as I once did and just let what happens happens...

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Hmmm automagic offers, might not always be a good idea

I fully expect the US dollar to drop in value over the next few months, which leaves my strategy of using the difference between the loonie and the USD as a cushion that allows Best Offer and Free Shipping on most of my listings.

How I miss the days of the 60c loonie!

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Hmmm automagic offers, might not always be a good idea

@ricarmic "automagic", I wish we had some "automagic" on eBay...

 

I never use the automatic send best offers to new watchers, I use a different approach. 

 

If I receive an offer on an item and I feel the offer is "lowball" or "softball," I usually make a fair counteroffer based on the number of "watchers" on that item.

 

Those "counteroffers" have limited shelf life, so a few hours after sending the counteroffer, I then send out an "Offer" to all the watchers on that item with the offer being a few $$ more than the counteroffer sent in response to the original offer...

 

And, guess what, on more than a few occasions, one of those "watchers" snapped up that "offer" while the original offer maker lost out while thinking about it...

 

There are many ways to induce a "sale" by using the tools on eBay. 

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Hmmm automagic offers, might not always be a good idea


@brettjet38 wrote:

@ricarmic "automagic", I wish we had some "automagic" on eBay...

 

I never use the automatic send best offers to new watchers, I use a different approach. 

 

If I receive an offer on an item and I feel the offer is "lowball" or "softball," I usually make a fair counteroffer based on the number of "watchers" on that item.

 

Those "counteroffers" have limited shelf life, so a few hours after sending the counteroffer, I then send out an "Offer" to all the watchers on that item with the offer being a few $$ more than the counteroffer sent in response to the original offer...

 

And, guess what, on more than a few occasions, one of those "watchers" snapped up that "offer" while the original offer maker lost out while thinking about it...

 

There are many ways to induce a "sale" by using the tools on eBay. 


As an interesting discrepancy on dot sellers can choose the time length for sending offers to buyers. Appears to be up to 96 hrs. On ca it is hovers between 24 or 48 automagically with no choice by seller in the matter. 

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