eBay

lotzofuniquegoodies · ‎02-01-2025

Does anyone else think we need a way to see at bare minimum WHERE we are sending an offer to going forward before hitting send? This will take US buyers awhile to realize what they may be up against with purchasing internationally. Added costs and transit times. There will be customers that have no problem and others who will be deadset against. This will be where location, location, location becomes major critical.

Agree --------Disagree? Additional suggestions? I just don't like the idea sending blind if there may be the potential of concerns after the fact.

northmink2009 · ‎02-02-2025

I'd like to know where I'm sending offers to because I have some countries set for free shipping and some for paid shipping on the same item.

38e_avenue · ‎02-02-2025

It would be a good idea, but it's against one of Ebay rules - they will not allow us to know anything about a prospective buyer. We get all necessary info only after a sale is completed.

ilikehockeyjerseys · ‎02-02-2025

No.

I think if you're worried enough that you don't want to send offers to US buyers, you should consider removing US shipping destinations from your shipping policy.

If the tariffs apply to everything you send, and also include a brokerage fee, customers are going to be upset - but it is just something you have to choose to deal with or not deal with. The absolute worst case scenario would be a retaliatory INAD return, but I don't think that will happen often since most people buy things because they need or want them, and there would also be a sunk cost fallacy if they paid an extra $35 in unrecoverable taxes/brokerage fees on the item.

The reality is that there are some things you just can't control. eBay already makes it extremely clear that buyers could be charged fees. This tariff thing is a massive news story. If a customer is upset, they are upset, but it is out of my control. I think it is better to worry about aspects of your marketing that you can control and can improve to deliver more value to your customers, rather than one that you or I have no control over.

38e_avenue · ‎02-02-2025

@ilikehockeyjerseys wrote:

I think if you're worried enough that you don't want to send offers to US buyers, you should consider removing US shipping destinations from your shipping policy.

I don't think it's about US buyers - this is a broader problem.

Here what I do - I sent 20 offers today for 5% only. People rarely accept such generous offers 😃 , so I expect a counteroffer. That way, I can get more info about the buyer (at least his location).

Unfortunately, it doesn't always work. I got once a counteroffer from the UK, accepted it, and finally the ship to address turned out to be from the UAE (where I don't ship to).

lotzofuniquegoodies · ‎02-02-2025

@38e_avenue wrote:
It would be a good idea, but it's against one of Ebay rules - they will not allow us to know anything about a prospective buyer. We get all necessary info only after a sale is completed.

If a buyer sends you an offer you can do a little bit of background. But not when sellers sends random offers. The other quirk of sending offers happens when the item is multi unit. They only get an offer for 1. For them to offer on multiples the offer has to be send by them.

I am not looking forward to the day that when I go to listing all information is blank. It's coming soon, as they continuously hide and disable more great previously working features.

If a buyer sends you an offer you can do a little bit of background. But not when sellers sends random offers attached to an item. The other quirk of sending offers happens when the item is multi unit. They only get an offer for 1. For them to offer on multiples the offer has to be send by them.

38e_avenue · ‎02-02-2025

@lotzofuniquegoodies wrote:
If a buyer sends you an offer you can do a little bit of background.

True. It happened many times, that I refused a good offer because the buyer seemed to be a troublemaker and left too many negative and unfair feedbacks.

I also usually automatically block all lowballers. If the offer is too low, but not absurd, I send a counteroffer. But if someone sends a 10 dollars offer for a 50 dollars item, there is no room for any negotiation.

intimewithmusic · ‎02-02-2025

I have "Make Offer" on most items. I tried sending offers to watchers but it wasn't productive in my niche. I use Pr Listings, rotating sales and regular listing adjustments instead.