eBay

Funds on hold

Did not sold on this account for around a year and i sold something january 2. So i had restrictions and money was on hold awaiting delivery. Did not mind at first. Shipped lettermail i thought it would release at estimated delivery date (january 18)...

Cross Listed Items Sold on Other Sites

Hello friends, I've sold a few items recently on Poshmark. What do I dowith those similiar listings that I have on Ebay? Should I justdelete them or select end listing? What do you all do? Kat

How to file a formal notice to complaint department

Hi,I'm a ebay buyer since more than 15 years without issue. 1 month ago I listed my 1st item and sold one. Since then I'm unable to get my payout done to my banking account. I tried 2 times and 2 more with support. I even sent my banking statement tw...

Monthly Q + A

Hello devon@ebay , Just checking. Do us folks north of the border no longer have access to a monthly Q + A? There was limited in the way of follow up for Oct/Nov and one not opened for Dec & Jan. It's appearing it is getting very difficult to have an...

Problems with eBay Messages

I noticed today that a message response I sent to a buyer never appeared in my eBay Sent Messages (I do tick the box to copy the messages to myself as well, and I did receive it). I have no idea if the buyer did or not, but I sent a second one just t...

Unending technical problems on Ebay

It just never stops. Aside from Canada Post tracking not updating for ages now, i haven't been able to add to my blocked bidder list ("that page is not working right now"). Endless unnecessary changes and endless technical issues. I wonder if there i...

Current Delivery Alerts Canada & Beyond - As per CP - Jan 17, 2024

Canada: https://www.canadapost-postescanada.ca/cpc/doc/en/news-and-media/delivery-service-alerts.pdf International including USA: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page? All service guarantees for...

do you get credit for items you buy on ebay toward your account

i was wondering if you get credit towards your account that being whether your in the hole with ebay as iam at 2.90 % bad boy status for purchaces you make or is just your sales credit that get you out of the hole towards prefered seller status ? -- ...

Canada Post Expedited Lite Return Label

Does anyone know how to go about using the Canada Post Expedited Lite rate for a return, or if that's even possible at this juncture? Just want to make sure I'm not missing something. I tried swapping the addresses on a new label as if it was being s...

Buyer started a refund request on an item that he says does not fit

Hello everyone, advice please. I have a buyer who puchased a bike part from me. Purchased 2 packages of same item. It is brand new in original packaging. He opened a return request today asking for a refund stating the reason that the item does not f...

has handling fees been removed from ebay.ca when creating a sale listing?

Canada shipping to Puerto Rico

Hello, I am trying to purchase a label shipping from Canada to Puerto Rico, but it won't complete. I see other people have had issues in past. Does anyone know how to get the label to work? If I can't get it to work, I will have to ship at the post o...

UPS Discount not being calculated in the search results

Hello, I've setup a business policy with the new UPS option as the first one for Canada. It shows correctly on the item page (Here it was 13,11$). But when I do a search of my item, in the search results, it shows 35$. I've waited a week and it still...

An FYI to anyone still using an SSB account with CP

This just showed in my email today from CP. Intended for ANY sellers with lightweight Expedited packages in Canada. Full link: Currently valid until May 20, 2024https://www.canadapost-postescanada.ca/cpc/en/business/marketing/campaign/lightweight-shi...

Problem with Return Settings

Looking for help with Setting up returns.When I list an item, I set returns as accepted, but when i go and look at my post it states that returns arhe not accepted. I edit the listing and it still states returns not accepted. Am I missing something? ...

Best Offer NOT Enabled, Yet eBay sending out Auto Offers on my listings

How do I turn this "feature" off? All of a sudden, I've noticed that Auto Offers are being sent out on my listings. I never enabled this, don't want it at all, do not have Best Offer enabled and frankly, am quite ticked off by the sudden change. This...

I don't understand why I have to pay the entire amount of the product when I fully refund a customer

I need help about how it work when I refund a buyer. I have sold an item for a total of 24,99 $ including shipping on January 3th on which I pay 3,31 fees so I should have received 21,68 $ from that sale. On January 5th the buyer told me he's not sat...

Invoices and sold for prices are not reflecting the correct selling price in Canadian funds

Ebay is giving the price on the invoice in the wrong currency. It is doing the currency conversion but is not actually changing the dollar symbol from US to Canadian or vice versa. I recently sold two items and the sold prices are incorrect as they a...

Using the new eBay AI for creating listings

To anyone in the process of testing the new AI I would use with extreme caution. In creating some listings in vintage currency recently what generated did not match my input with the physical description of the items. It would be a good idea to proof...

problem listing an item to include destinations to ship to .

i just listed an item and cannot figure out how to insert the u.s.a as a place to ship too! i find this new listing tool very confusing and hard to figure out how to list shipping destinations and shipping costs .the older version had destinations li...

USPS boxes / shipping supplies

As a Canadian does anyone know where USPS boxes / shipping supplies can be purchased ? I frequently use the Priority Mail boxes (not in Canada) size 15x12x3.125. I used to purchase them from Chitchats up until they discontinued offering them about a ...

Customs Form: 1 or 3 pages?

I ship about 95% of my items from Canada to the US, and print my shipping labels through ebay probably at the same rate. There is the odd time that I print the shipping lable and it takes up the whole 8.5x11 page... meaning one half is the shipping l...

Item Damaged in transit

Would like some advice & info from some of sellers. I shipped a parcel before Xmas (a brass candle stick). The buyer just recently sent me a pic of the item which had been damaged in transit (was bent). I replied I was sorry that had happened & would...

Some questions about Music market on eBay

Hi Guys, I hope you have a very great start of the year. From my part, sales are not going well, but my guess would be that the holidays cost a lot, people will soon be starting to buy more. (Maybe also, my market are not the best right now). So, her...

Automatic best offers being sent...

Happy New Year everyone - wishing you a prosperous and drama free year! And I have started my new year off with something I didn't notice before - and I'm wondering if this is a glitch or a feature I have best offer enabled on all of my listings and ...