Seller Central

Wow one in a million event!

I file my items based on the item number, using the last 3 digits. Today I listed a couple India lots one after the other, when I went to file them they both had 3391 as the last 4 digits (at first I thought I wrote the same number down twice by acci...

Sales tax audit

Sellers might want to do a quick audit on what ebay is charging customers for tax. Have found 2 recent transactions where the tax rate charged to AB customers was NOT 5 %. Had 1 just today. 12.00 transaction no shipping. Tax charged .86 cents. Only o...

Ebay's new automatic positive feedback for new sellers with under 10 feedback scores...

I was just wondering what other Ebay members thoughts were on the new automatic positive feedback score being given to new sellers that complete a purchase but have not received feedback from the actual buyer...? I've been buying and selling on Ebay ...

InTimeWithMusic Excludes The United States Of America:Canada's Music Industry Memorabilia eBay Store

Apparently Trump, his complete administration representing our American customers are following through on their threat. After a long heart to heart, and a generous period of considerance afforded to Mr. Trump, as of February 1, 2025 no sales of our ...

Chit Chats vs. Stallion

Chit Chats is now taking 2-3 days to induct packages with the USPS. This is new as of this week. Previously they offered next day induction. A 2-3 day handling time is unacceptable for my business.For those using Stallion, are you receiving next day ...

Add Volume Pricing

A recent email from eBay to makes reference to adding volume pricing to listings. When I click the link, it brings me to an ebay.ca webpage similar to a markdown sale and I can add items to the volume listing. When I hit launch, it gives an error.Is ...

Trump's Tariffs 25%, who charges for the tariffs?

Simple question, do i need to raise my prices or shipping charges? Did ebay send a communication to clarify? Are they gonna charge client upfront like taxes? Rude awakening let's say ...

Resolved! Lettermail Stamp Cost

Just trying to confirm how much postage do I attach to regular lettermail. $1.24 or $1.44? Thanks.

Hmmm the bots need more brains methinks....

Sigh, another bizzare eBay day, I've got these before, but nothing like this particular situation. Got this email today: "We cancelled a sale for your security" for a auction item purchased on January 28th.I shipped US tracked, they got it February 5...

More potential Tariff issues (Not US)

The EU is proposing to remove the €150 (CA$220) de minimis exemption from Duty for low value shipments. It's quite likely the UK would join the crowd. The EU is also thinking of adding a fixed fee that would apply to all low value shipments, presumab...

issue with item return

We had a buyer make a return request on a game saying it didn't work. We accepted the request but wanted the item shipped back because of it's value and we had tested it in store before shipping to see it worked. However when we sent the shipping lab...

Big Snow Storm in Ontario

Is the snow affecting anyone else? I dropped my packages off at Stallion this morning (right when they opened) and noticed the packages are already being processed in Mississauga. Makes me think they picked up at my branch early today to be prepared ...

Resolved! Why is eBay only charging one shipping cost on purchase of multiples in one listing.

Hi there. I just came across a strange behavior which could potentially bankrupt me if I don't figure out how to fix it. I have a listing which I only charge $0.99 cents for with Canada Post $1.75 lettermail shipping. I have several hundred of these ...

Trump To Announce New Tariffs on Canada & Mexico on Monday

Here we go again. 25% tariffs on aluminum and steel, as well as other "products". Nothing has been specified as to what will be included and excluded in tomorrow's order. Announcement will be made on Monday. The president has reiterated that the only...

So when do the Canada tariffs take effect?

I was reading in this forum March 1, but on the National last night they said the aluminum and steel tariffs take place on March 4, which is the same date as blanket tariffs for all Canadian goods (what it was pushed back to). Knowing the date tariff...

Prices for shipping changing from when I buy label to when it's charged

For a few weeks now I've been noticing that the Ebay shipping label fees, when they get posted to my payment account, seem higher than the cost I remember paying when I bought the label. I started keeping screenshots. On Feb. 5, I shipped a figure to...

Advice for False INAD

Hello all Been a seller for 11 years and never had to issue happen before. We sold a typewriter and it was delivered, the customer sent us a message that they did not recieve the typewriter and filed an INR. We uploaded tracking and Ebay closed the c...

ChitChat Slim to open tomorrow

Hello all, Quick question for those who already used ChitChat before. I see their Chit Chat Slim will open tomorrow (17 december). I guess they use Canada Post? They offer partial tracking with it. As I understand, that partial tracking is when they ...

International buyer is refusing to pay import fees to pick up his item

Hello, I sold a sports memorabilia item to a buyer in Germany. The item was sent via UPS. It turns out UPS made 5 separate attempts at delivering contacting the receiver to A) get the import fees paid B) deliver the item but the buyer is refusing. No...

Stallion and ChitChats shipments status as of today Feb 5

If I understand correctly, for new shipments Chinese products, both Stallion and Chitchats stopped accepting them as of now (Feb 5) How about new shipments Non-Chinese products? Is it now okay to ship with both Chitchats and Stallion? Do I need to pu...

Ebay Shipping Double Charging for Labels

Ebay Expedited Lite label payment deductions have been very delayed going through lately! And now I have problem with an order being double-charged for shipping two days later, and some weird amount of $12.48.Seems like a strange coincidence that it'...

Anyone with packages stuck at the border?

I've got only one stuck at the border, it's a Canadian token I sold Sunday, buyer paid Monday, dropped it off at Stallion yesterday. It's showing in the USPS tracking as with partner facility (Stallion in this case), so the buyer will know it's shipp...

HST Lookup Sites Redux

Thought this was a good time to repost some info from an old post about HST lookup sites.I had posted this one and @lotzofuniquegoodies the other 2.https://uscensus.prod.3ceonline.com/ https://www.hts-code.com/https://www.hts-code.com/code/hts_result...

Stallion shipments back to normal

Received this from Stallion Express this morning:Dear Client, We’re pleased to inform you that U.S. shipping has returned to normal—for now. We are currently able to ship all packages, including those containing goods made in China, and all backlog f...

when a customer doesn't pay what happens???

never had this happened before --- several customers ordered items then i get a notice that they ordered the items but they have not payed -- how can this happen when i order something before i can finish the order i have to pay for it -- so i get th...

6 Digit vs. 10 Digit HS Codes

I read that there were some questions about the 10 digit HS requirement, so just a quick summary if you have not googled it. The 6 digit code is established by the World Customs Organization and is the standard for all countries. The additional 4 dig...

Expedited Lite - Billed Twice for the same eBay Label

Hi all,Has anyone had this occur? If so how one could be reimbursed as the chat bot isn't helpful? On June 24 I rec'd an order for one ball cap. I shipped it via Expedited Lite. See email receipt. I was billed $8.75 for the label and on June 26 the m...

Resolved! US to US shipping costs for Sports Trading Cards

I am a Buyer and Seller of Sports Cards on ebay.com and eBay.ca, located in Canada. What I'd like to know is, is there any way for me to see what Sports Card Sellers in the US are charging their US Buyers for shipping single RAW or GRADED cards, plus...

Are we good to starting listing China / Hong Kong items again?

Stallion Express sent a message yesterday around 3pm to say that they're taking packages to the border and Chit Chats is accepting China packages again. Stallion's message said they were waiting for confirmation from CBP and would follow up soon, but...

I have a new theory about slow sales for Canadians

I may have been wrong about my theory on slow sales. Most of my blame was on eBay's shoulders. As if they were limiting how many views it was possible to get. Thanks to their inept search. However, I have been feeling the main issue may be the fact t...