11-26-2019 11:11 AM - edited 11-26-2019 11:16 AM
We sold an item to a Japanese Buyer in Japan.
This buyer is using a 'freight forwarder' in the USA so the parcel will "flow through"
a US state that is having online taxes collected by eBay.
This Japanese buyer was charged a state tax of US$5.37 on his purchase from us.
We are in Canada. We are not authorized to collect taxes for any state or province.
Anyone know why a Japanese buyer is required to pay a state tax when he is not located
in any state in the USA and the final destination for this parcel is Japan?
Below is the payment invoice we got from PayPal making it appear that we are collecting the state tax. The Japanese buyer thinks we are collecting the tax. This has forced us into what we believe is an illegal predicament because we are not authorized to collect taxes. We are not registered and do not have a tax number to collect or remit any state or provincial taxes.
Anyone else experienced a similar situation?
11-26-2019 11:24 AM - edited 11-26-2019 11:28 AM
11-26-2019 11:40 AM - edited 11-26-2019 11:43 AM
It is legal.
Whether taxed via one charge (since start of November) or taxed separately by eBay (before then). It is an internet destination address sales tax (in this case, to the freight forwarder).
As I understand it: Some states do allow sales through freight forwarders to be exempt, but buyer has to contact their forwarder for details and arrange with eBay for tax exemption.
11-26-2019 12:40 PM - edited 11-26-2019 12:42 PM
11-26-2019 01:57 PM
someone who lives in Malaysia, but his packages are shipped to PA. I charged him tax!
Why?
Unless you are registered to collect (and more importantly remit) taxes to the state of Pennsylvania, which usually means you have a B&M presence in the state, you will not be able to forward the money you collected.
If you meant "eBay, as a marketplace facilitator, charged the Pennsylvania state tax to the buyer who used an address in PA for delivery" then all is well.
I still am annoyed that eBay has put sellers in the position of paying fees to Paypal on tax that passes through our PP accounts although we neither collect nor remit it.
11-26-2019 02:20 PM - edited 11-26-2019 02:21 PM
11-26-2019 03:37 PM - edited 11-26-2019 03:39 PM
When the buyer gets their parcel forwarded to a company in the US, as far as eBay is concerned the item is going to a US state and stopping there as eBay does not know that parcel is leaving the US. With the gsp, the end destination that eBay has is outside of the country, not Kentucky so AFAIK, there would be no tax due. It would be like the package stopping at an international clearing center...it is just there temporarily.
11-26-2019 05:13 PM
Hi @gwrocen - @richardcm's assessment is correct, in that a buyer with a stated shipping address in a state with a marketplace facilitator law would be charged sales tax for that state.
Thanks!
11-26-2019 06:21 PM - edited 11-26-2019 06:22 PM
11-26-2019 07:26 PM
Hi @zee-chan-jpn-books - This change was made to streamline the buying experience and prevent confusion, disputes and contacts that were arising out of a buyer seeing a single price at checkout and having multiple transactions charge their funding source.
I can't speak to PayPal fees, but I can say that you are not charged any eBay fees for the collection or remittance of sales tax. Thanks!
11-26-2019 08:27 PM
And the result is "confusion, disputes and contacts" on the part of sellers.
In passing, eBay sellers are mostly here for the long haul. Buyers come and go.
It's important that eBay make their shopping here "streamlined" but that should not be at the expense of the sellers, who are paying fees every month to sell here.
EBay's programmers should be able to see how much each seller is paying to PP in fees each month. Perhaps that bright new intern could figure out how to repay the PP fees at billing time. I'm sure she's tired of fetching coffee and corn chips for the tenured guys.
11-26-2019 08:36 PM
the streamline was implemented so that not a million buyers were upset, just thousands of sellers... ebay cares more about the buyers than the sellers.. period..
11-26-2019 08:42 PM - edited 11-26-2019 08:43 PM
While we all understand why there is a PR spin being relayed, let's be transparent here. It was done to save Ebay money and offload costs to sellers with little regard for how it impacted them. Instead of ebay being billed the fees we get billed the fees and have to deal with extra mess on our financial records.
Since ebay is always about championing small business when it is a convenient lobbying talking point maybe the US executive team could actually walk the walk and credit back the fees repayed as reallynicestamps suggests. I mean after all ebay basically stole back TRS discounts and all the money being saved on the offshore call center hours should more than cover it given that buyers are magically no longer concerned about taxes. There's a few billion left over from the Stubhub sale over in the corner as well.
11-27-2019 08:29 AM - edited 11-27-2019 08:30 AM
tyler@ebay wrote:Hi @zee-chan-jpn-books - This change was made to streamline the buying experience and prevent confusion, disputes and contacts that were arising out of a buyer seeing a single price at checkout and having multiple transactions charge their funding source.
If that really was the case, GSP taxes would have been "streamlined" too a long time ago since they caused a lot of confusions, disputes and contacts. They still do from time to time.
No, the main reason why eBay changed the way they collect taxes is for their own pocket line. They didn't want to pay PayPal fees on those taxes, and instead of making an agreement or some kind of arrangement with PayPal, they decided to offload the costs to sellers. Which is, in my opinion, totally wrong and borderline illegal.
And let's be real.... eBay is not doing this "on my behalf". I'm a casual seller selling her own goods, I do not have a nexus in any state, therefore, collecting taxes is NOT my responsibility. It is, however, eBay's responsibility since they have the "nexus".