My listing was removed as counterfeits

lud-4367
Community Member

I received a message from ebay saying that they removed my listing because it was reported as counterfeit by the owner. The problem is it's not a counterfeit. The listing has multiple items and I have kept this listing for more than  a year. It wasn't a popular item, but it was sold occasionally.  The strangest thing is that listings selling the same items from other sellers are still available. I won't go too detail about the items since my main or the only concern is whether it's worth to contact the owner.  An ebay agent told me that contacting the owner might solve the problem, but I'm not sure because if it helps, then why they didn't contact me first? Again, I wonder if it's worth putting some time and energy into this matter, or just better to forget about it. Please let me know. Thanks.

 

 

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My listing was removed as counterfeits

If it's a poor seller, then the effort to get it relisted may be uneconomic.

I'm assuming that the item is mass manufactured.

Sometimes those companies do a sweep, not a thorough one, and send in complaints about some but not all of the listings.

 

If you have the time, you could contact the brand owner, but proving authenticity can be a pain.

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My listing was removed as counterfeits

mcrlmn
Community Member

What is the item eBay removed?

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My listing was removed as counterfeits

1style
Community Member

I've never gotten anywhere with trying to dispute these, even after submitting invoices from authorized retailers.  Some owners will falsely claim counterfeit because they don't want any 3rd party sellers competing with them.  eBay just takes their word that it's counterfiet, allowing them to abuse the first sale doctrine. 

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