Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

eBay Selling Promos

Keep an eye out in your sellers hub. As of late there have been a few offers floating about for everything from Pokeman cards to No FVF's on Clothing, shoes and accessories (Limit 5 items). Additional promotions can also display on dot com if you qua...

Where to upload scanned ID photos for verification?

Hi. Can someone please direct me the link to upload scanned ID (drivers license) for selling verification. There's no option in my eBay Personal information. eBay Chat links me to the option of typing in my drivers license digits but that's not what ...

FYI New Fuel Surcharge Packet/Parcel rates error for Small Packets International and USA

I don't know for sure how/where all this is applied, nor how wide the error is, ie I don't know if it only affects my PO or if it affects them all. Today was the first day the newly defined "Packet" and "Parcel" rates came into effect. At least at my...

Canada Post On-time Delivery Guarantee is back for Canada

On-time Delivery Guarantees has resumed for parcels shipped within Canada starting August 23, 2021.Parcels shipped prior to August 23 will not qualify for the guarantee. The On-time Delivery Guarantee will apply only to Canadian deliveries of Flat ra...

PEOPLE, PEOPLE - QUIT YOUR BELLY-ACHING re LATE SHIPPING/DELIVERY/HANDLING/ TIME DEFECTS.

People, People - Quit it already! You don't have to get late delivery defects.Foil eBay and the complaining buyers. When listing pick the longest possible handling time and the shipping with the longest delivery time. I have been doing this for years...

Reversing Negative Feedback

So I have a new buyer who just left me very positive comments feedback but mistakenly hit the negative button. I sent them a feedback revision email but they say they never got it. They are totally confused on how to correct it. In fact they were sho...

Free Shipping Supplies Coupons for Stores

Hi! I opened a store in mid July and am wondering when the next quater will be to get a free shipping supplies coupon from Ebay. Also how do we get the coupons via Email? I have been searching the website and can find anything yet. Thanks for clarify...

Resolved! Uh-oh. We ran into a problem, but we're working on it. Please try later.

Hello everyone, it's taking a long time to get to my order page the last few days. Anyone else having this problem? Thanks.

Ebay Labels Promotional Discount

Quick reminder: Ebay Labels promotion for level 3 discount ends tomorrow. Get your parcels processed to collect the savings. After tomorrow rates return to Level 1. eBay Labels -Lotz

CAD 1350 stuck in managed payments and eBay refuses to Pay

A buyer had placed an order on May 25th and the money was supposed to be transferred to PayPal which never happened. We never shipped the products since we never received the funds. On June 03 (after eBay disconnected PayPal), the buyer disputed and ...

3 Months since ebay suspended new listings/edits because I won't join the MP scam

and they still have not ended my existing listings even thought they started to threaten that back in April. I did however cancel my premium store subscription yesterday so Ebay is losing the $59.95/mth i've been paying them for about seven or eight ...

Is overprice with best offer added is a good selling strategy?

I'm thinking about doing it on some or every item i have since most of my sales comes from offers, but at the same time i don't think everyone like to bargain so i'm not sure this is a that good selling startegy. I'm thinking too about the fact that ...

Ebay HST number

Ebay is charging me HST on their fees.When a company is charging HST they are required to provide there HST number on the invoice where they are charging the HST. I cannot find Ebay HST number for the tax they are charging us.Where can I find the Eba...

Many lost packages this year with Canada Post

Hi, for item that I ship with a value under 100 $ I usually choose to ship with Post Canada without tracking. The reason is if I ship with tracking the percentage of the shipping cost will be too high for the item value (14.60 $ and up to ship to Can...

managed payment Declined Waiting for retry

ive had managed payments for over a month now, everything was fine untill the last 3 payments, they have not gone through,...i get this message -Declined Waiting for retry- i have over 500 bucks owed to me by ebay. ive been on the phone with them and...

Buyer can't submit an offer

Buyer made two offers which I declined and now the sysrem won't let them make a 3rd offer. Does anyone know why this is happening? Thanks'

Since I am not very computer literate can someone suggest how to drive customers to my store.

Resolved! Canada Post air packets to USA. Not trackable in CP website but shows tracking in Ebay

Hello Everyone, Have a strange question. I know Canada post air packets to USA is not a trackable item. But however, Ebay were able to pull up scanning history. Wonder how is that possible? I asked CP and they say do not believe Ebay as they are inac...

MANAGED PAYMENTS , 1400 US stuck in limbo since August 19

Enrolled in managed payments selling on ebay.com even though a Canadian ,, All was working fine at first and ebay was depositing my money into the account I have been using for 10 years ,,, 16 deposits were made since July 4,2021 ,, then on August 19...

postage to New Zealand

small envelope 8 x 10 1/2 inch thick

Managed Payments (Which Account)

I haven't signed up for managed payments yet. It says you can assign a banking account for payments. The account I have right now only allows a few transactions before I get dinged $2 each.Can I get payments made to my credit card? Do I have to try a...

"Card Number" not allowed as Variation name anymore

I don't know if it's already been posted. I've seen other "Attributes" problems though on the forum. So, today, I tried to move some products to another category on my Shop. I wasn't able because I get an error: "Card Number is not allowed as a varia...

No payouts since June 4th 2021

Hi guys,Is there a simple solution to get my payouts? The first one was sent on June 4th and the last one on August 30th.I've talked to CRs on the phone and also chatted with them multiple times but no luck for me to get my case resolved.I tried sett...

Remove or Add Products During Markdown Sale

Hi there, Is there a way to Remove or Add an item during an Active Markdown Manager sale? Thanks!

Canada Post fuel surcharge increases Sept 6

Domestic is up 0.50% (to 14%)International is up 0.25%for September 6 to October 3https://www.canadapost-postescanada.ca/cpc/en/support/kb/sending/rates-dimensions/fuel-surcharges-on-mail-and-parcels This might make the flat rate boxes a better deal ...

Listing ended because of Government items policy

I had a listing for a smart watch that was ended by eBay because of:"We had to remove your listing because it didn’t follow our Government items policy. Government, transit or shipping company property is not allowed."https://www.ebay.ca/help/policie...

Order declined mixed messaging

From the Ripley's Believe it or Not department, eBay edition, just had a message (bell) for a refused offer. (Sometimes there are messages attached.) Clicked on the message and it brought up Your item has ended with Buy it Now! The completed sales in...

Buyers Accountable

How do you make Buyer accountable when bidding. They cancel their bids with 13 hours to go on auction. Ruins everything. They get off Scott free!

Give us the ability to opt out from or dismiss the "Listings eligible to send offers" notifications.

These are aggravating, especially when listings do not have "Best Offer" enabled. This is not a flea market, it's an ecommerce site. Give us the ability to control when and how these notifcations are shown, for example, something like this:Listings e...

Positive Feedback 5241 left and 3163 received. I wish more people would leave FB.

5,241 FB left and 3,163 FB received that is a difference of 2,078 on this ID. I calculated that to be about 60% which probably is good to some. I am finding more an more buyers just don't leave FB for anyone. Now on my other ID which only has 9 FB, i...