Sketchy Buyer keeps saying he needs to pay

[adabobbi_0]

I got a sale for one of my items, however the Buyer is located in Denmark. I've checked their profile and they created it 2 days before this purchase. No worries, we all had to make our first purchase at some point. 

So they message me saying "You don't ship to denmark?" 

I told them I'll cancel the order and update the listing to include european shipping. 

Then they say they've gotten the same message (No hint as to what that is) and that they have 2 in their cart and that they need to pay for the items. then they offered to create a new account to help... wat?

I'm getting sketched out by this buyer. If they end up buying again and paying through ebay then i wait for ebay to tell me to ship the item as it's been paid for and funds are being held. What happens if i deliver the item to the buyer and they either try to cancel the order or chargeback on their credit card. Will ebay still pay me and/or actually evaluate the situation or am I screwed if the buyer tries to claim it didn't arrive (I always ship tracked) or it was damaged (I also always take photos of the items as they're being packaged)

How does this scam (if it is one) work? Do they just try to get me to offer to ship some other way outside of ebay after getting frustrated with the "errors" or do they just buy it and take their money back afterwards?

Thanks

[recped]

@adabobbi_0 

The problem is that while you allow shipping to Denmark you are not providing a shipping amount for Denmark.

This means the buyer can purchase but they cannot pay because no shipping is specified.

[recped]

@adabobbi_0 

[reallynicestamps]

Tell the buyer how much you will charge him for shipping. You don't need any thing else.

At least you didn't with Paypal.

I haven't seen this problem yet with Managed Payments.

If you had specified a shipping amount to Europe, he would have been able to pay. FWIW.

[adabobbi_0]

That's what i did, I revised the listing to include european shipping. he then bought 2 and said there were issues so i've canceled them. I've updated the listing to include european shipping now

[pjcdn2005]

It probably  wasn't necessary to end the listing.  You should have been able to just send an invoice with the correct shipping amount.  

[alacar-8]

Personally, I as a Canadian seller don't even like shipping to the states.  I do so because I get a lot of business there.  In all my years, I shipped once to Italy and it worked out.  Other than that, I have done fairly well in North America.  If you have a lot of sales in Denmark, figure something out, if not, just let it go. I know that a sale is a sale, but if you are going to get grief over it, wait for a domestic buyer, just saying....

[femmefan1946]

Less than 5% of my buyers are overseas, but simply using the Choose Custom Destination for International Shipping allows you to give a solid price for Europe, Australia and Japan, which are all "first world" and pretty easy to deal with.

The USA, which makes up 85-90% of my customers, is also a Choose Custom Destination but should be entirely separate, since shipping there is cheaper.
You can make several Choose Custom Destinations, for example if Australia and Japan are going to be much more expensive than Europe.

[shallow_karl]

For Canadians using an ebay.com account:

Set the listing to:  foreign "Buyer contacts you for shipping cost."

When buyer wants something, you tell them, Do the "Buy it now," but do not pay, I will send you

the invoice.  Once they do that, you set the shipping service (in your case, the generic, "standard" or expedited international shipping) and fill in the shipping amount on the invoice and SEND it to the buyer.

They can then pay.  If they aren't paying, that's a different problem