New buyer requirements for making an offer

[lotzofuniquegoodies]

For anyone who hadn't noticed there new options for buyers regarding best offers. Showed up included in the Jan 2022 seller updates in my gmail. Not in eBay mail as of yet.  The automatic default is set to Require buyers to provide a payment method before they make an offer. ON .  Update at your discretion. This could potentially affect buyers making offers currently. 

https://www.ebay.ca/bmgt/buyerrequirements

New buyer requirement options for eBay sellers

eBay Canada has rolled out a new buyer requirement option, enabling sellers to require prospective buyers provide a payment mechanism before making an offer for an item.

This feature is intended to help sellers reduce the number of unpaid items, ensuring that only buyers ready to provide payment for an item are able to make an offer.

To opt out of this requirement, or manage other buyer requirements, visit the Buyer requirements page. See additional updates on the announcement page. -Lotz

[brettjet38]

Buyer Payment Requirements

Require buyers to provide a payment method before they make an offer. 

Removing this requirement may lead to more unpaid items. Setting will apply to future offers. Currently, this impacts only a select group of buyers.

Umm, "Currently, this impacts only a select group of buyers."

I wonder if those Buyers realize they are part of a "select group" yet?!

This is interesting...

FYI - I unchecked the box, for now... 

[msau4301]

Thanks for posting this as I now have exact wording should I need it! My problem now is one of those buyers who couldn't "make an offer" and (to those who already helped me sorry to repeat myself)  last week she bombarded me with mean messages (around 15 or so) and now has opened a new account/user name (as of January 29th!) and is attempting to bid on more of my stuff. There's no way to know for sure but the new user name starts off the exact same "cas-"(but new numbers). I just posted a question here about this also but I wish this same seller protection would be set up "requiring prospective buyers to have payment mechanism" before BIDDING as well as buying! Sigh....I have a crazy magnet on me this past week...they've all found me.

[dinomitesales]

I unchecked the box.

As far as I can tell this makes it difficult for people to buy multiple items from you. Before, if someone was interested in multiple items they would just make offers, I would accept, and they would just make a single payment for everything, which would also take my promotional shipping offers into consideration.

With this new system, every time I hit "Accept Offer" it treats it as an individual sale/transaction, immediately billing the customer. So I'm paying the 30 cent fee for every transaction, and need to refund the customer for shipping because they weren't able to take advantage of my "free shipping on each additional purchase" offer (and I don't get my eBay fees credited because it's just a partial refund).

I know a lot of people are very happy with this new change but personally it doesn't fit in with my business model - I've never had an issue with people making offers and never paying. And if it does happen I just file an "unpaid item" case, relist, and move on.

[ilikehockeyjerseys]

Having this option available is good. 

I plan to leave it unchecked. For the type of goods I sell, I get a lot of casual buyers. I do not want an additional complication for a buyer who might not be familiar with eBay or might not use it often.

If I had more of an issue with buyers failing to pay for items, I would check it. 

[regs43]

I turned it off a few weeks to a month ago I noticed it, It doesnt work well when someone wants to buy 65 cards (like last night). They still have to pay 2 invoices (40 is the limit still) in that circumstance but not being charged shipping 65 times, and can take advantage of my combined shipping rules!

It works well if you sell a lot of 1 off items and not so many things where people want to buy a lot of items from your store. IMO not great for Sports cards/collectible type categories

[reallynicestamps]

it treats it as an individual sale/transaction,... So I'm paying the 30 cent fee for every transaction, ... (and I don't get my eBay fees credited because it's just a partial refund).

Why would you make the partial refund match your postage cost?

You want it to match your shipping cost which would include the non-refundable eBay fees.

[dinomitesales]

Simply refunding someone $1.50 and explaining that I'm refunding them the full shipping amount that they shouldn't have been paying in the first place is a lot easier than refunding them $1.31 and trying to explain how eBay fees work to a casual buyer. They don't care; all they know is that they made offers on three of my items, paid $1.50 shipping on each, and my listings clearly indicate "free shipping on each additional item" so they expect $3.00 back (this is an actual example from a buyer who made multiple offers yesterday, before I unchecked the box).

I'd rather eat the pennies and keep it simple for the buyers. And hopefully it doesn't happen again as I've since unchecked the box.