eBay

Shipping cost adjustment

When I go to print my shipping label I sometimes have a box that is more suitable than the one I originally packed my item in. Or the item turns out to be lighter than my original input for weight. My question is, does the buyer get an automatic refu...

New buyer requirements for making an offer

For anyone who hadn't noticed there new options for buyers regarding best offers. Showed up included in the Jan 2022 seller updates in my gmail. Not in eBay mail as of yet. The automatic default is set to Require buyers to provide a payment method be...

Periodic Performance Review ??

I just got an email from eBay saying that I’m being given a periodic performance review and that all of my payouts are on hold. I have funds available but the actual payout is on hold so I can’t access any of it. Did I do something wrong ?I’m a brand...

Puerto Rico not with US in Exclusion List Options

I just realized that Puerto Rico is included with the Caribbean countries in the shipping exclusion list options, not with the USA. I would have thought it came under the Protectorate option in the US option. Usually US protectorates get excluded for...

Small Packets USA the UR*********CA number

So, I shipped a packet via Small Packets USA and as I usually do I keep the UR*********CA number and enter it as my tracking number. I think this is the longest list of scans I have ever seen so far for a tiny envelope... ...the voyage continues. Onl...

Item sent with tracking through Canada Post, has never been scanned and buyer is asking for a refund

I recently started selling some of my excess hockey cards through eBay and I've hit my first snag. I sent all my previous orders with CP using the "Expedited Parcel" service but for some reason I chose "Regular Parcel" for this one, with tracking. It...

Best Item Question of the Week.

I am sure everyone gets some interesting questions about items for sale. I actually don't mind as IMHO it shows that it is getting some attention. But now and then some questions give me a chuckle. Listing Title: Sony WM-EX60 Walkman Cassette Player....

Shipping costs

Hey guys. I am looking to start selling my sports cards on eBay. Up until now I always sold in Facebook sports card groups. I buy bubble mailers from stores and then ship them at Canada post for about 2 bucks with tax. When I make a post on eBay I no...

From $4k a month to almost Homeless

I'm not really sure what I'm asking for here except a general HELP! I've tried literally everything posted in the forums about slow or dead sales from promotions, to sales, to coupons, to sell simalar, raise prices, lower prices..I was making about 3...

USPS tracking shows delivered - Buyer states he didn't receive it. Filed INR - money on hold

Buyer contacted me first that although he sees that parcel was delivered he never received it. I told him to follow the steps on the USPS website and contact the local PO as apparently they GPS all packages delivered. He didn't do that but just asked...

Selling is there a default where I don’t need to enter the same shipping costs and weight

HOW DO YOU CALL CUSTOMER SERVICE????????

never mind, i found out how.   VERY well hidden.  For shame.

Strange INR....no 'resolve by' date given and no funds put on hold?

I just had an INR opened against me for an item purchased November 26. Buyer claims non receipt. This is the first time i have heard from the buyer. Pretty sure it's a scam. Anyway, in the Ebay message alerting me to the case there is no date by whic...

New specifications

We found that 945 of your listings are missing item specifics we recommend adding like brand, size, and color that buyers commonly search for.To get started, you can filter your active listings in Seller Hub for those missing recommended item specifi...

Is it personal income or business income?

Say you have a regular job where you get a T4 from your employer and on the side you sell on eBay. Is the eBay income considered business income and taxed separately and with business tax rate or are the profits from eBay sales just added to the same...

Odd Warning in a Listing.

I was browsing some listings and saw this one with the odd "Warning" underneath the items specifics box.Has anyone seen this before and/or have any idea what that is about? The listing URL is below, and I toook a screen shot which is below. https://w...

Does This Sound Suspicious?

I sold a set of 3 soaps 2 weeks ago and a few days later I got a message saying they had leaked during transit. I had shrink wrapped them and put them in bubble bags. The customer was pretty upset so I sent out a new replacement. This was the first t...

Buyer made mistake when buying - do I have to refund shipping cost?

I had a buyer recently purchase a magazine form me. Cost was $10 + $8 (shipping).Buyer opened a return request when she received it. Apparently, after receiveing the magazine she says that she relized that she purhcased the incorrect month/issue of t...

Can a Canadian get an ITIN to eBay?

Have any Canadians out there been able to get an ITIN to eBay? I've been using a US address because I live on the border and cross it to ship to US buyers. Now, as we all know, I will need an ITIN to keep my US address so I can show quicker shipping ...

Downloading info for taxes

I posted earlier about not being able to get my monthly total for taxes for the beginning of last year. Just phone eBay and got the following info: Go to account settingsUnder personal information-Request your eBay data

Returned Over weight Prepaid Xpresspost Bubble Envelope?

Has anyone ever had a Canada Post Xpresspost bubble envelope returned for being over the weight limit? I realized my boo boo this morning,but it was too late to do anything about it (already sealed and addressed). I shipped it today and they didn't w...

Sending an Offer - Can you send to just one person?

I had a listing which was an auction with a Buy it Now option. I had a perspective buyer contact me to say she had been trying to Buy it Now and it wasn't working, she said my listing wouldn't even let her make a bid and asked me to "send her an offe...

Do you display your GST/HST number in your listings?

I sell on .com and wondering if I have to display the GST/HST number on the listing or if there's a way to send it to Canadian customers automatically when they make a purchase. I get very little Canadian sales, maybe 5%

TRS but no seal

I supposely reached TRS status yesterday on the 20th evaluation, i have the requierements and it says ''if we evaluated you today'' that it's TRS, but i do not see the seal, did not received a confirmation or anything. Anyone knows if it's normal and...