eBay

Do low feedback buyers have Buyer Protection?

So I sold an item to a member with low feedback (less than 10) and they're saying the item hasn't arrived. There's no tracking because it was not a high value sale. I'm wondering, if the buyer opens up an "Item Not Received" case, will ebay side with...

Why Cant I Find Terapeak???

I dont have the option to use Terapeak. Does anyone know why? I tried everything. Does it work for Canada sellers?

eBay is having trouble sending money to my BMO bank account

I sold an item to a Korean buyer early January and buyer paid for the item shortly after. However, it seems like eBay is constantly trying to send this money to my bank account yet all transactions have failed. My bank account in Bank of Montreal (On...

FYI for anyone using Canada Post Tracked service

For anyone that processes a sale where the customer has specific shipping instructions(closest option to safe drop) you are able to update shipping options for that package. Parcel must be with a tracked services. (As per CP agent for shipper). Rules...

USPS tracking: 'Return to Sender' then 2 hours later 'Delivered'.....anyone have an explanation?

Sent a package to an APO (army post office) box. Buyer is stationed in the Pacific Theatre. After waiting a long time for it to be picked up by the buyer (available for pick up since Feb 11), the scans today said 'Return to Sender' but then a couple ...

Package Sent From Kelowna To Puerto Rico Went to Vancouver Then San Francisco and then....Anchorage?

Is this right? I thought the GSP had a nasty carbon footprint... {Tracking reads Bottom To Top} It's on the way to the buyer.AcceptedStep 1 - Completed - Accepted Sun, Feb 20Sun, Feb 20In transitStep 2 - In Progress - In transitOut for deliveryStep 3...

Ebay labels overcharging?

Hello, On Feb 20 I purchased a shipping label from eBay for $14.81 Regular Parcel. I owed 78cents since I did not have enough funds in my eBay account but now I see on Feb 24 they added $1.03 to amount I owed for a total of $1.81. The package was del...

Canada /USA returns

a few times I have had USA sellers ask for returns for example one time Mind change and one time they accuse me of having counterfeit product which is absurd, untrue And unfounded. I do not technically accept returns but that doesn’t matter at all, I...

Doing everything as directed by eBay

Recently I auctioned out my original Pokemon books that I have kept in mint condition (brand new). It is quite rare to have a 20 years old books in brand new condition. As expected, the books were sold for USD $360. We carefully pack the books with a...

Money Funds / amounts post choice

no sale at all can anyone explain

glpro-95

Do you ever check out the address of your buyer?

If my buyer is relatively new, less than 5 feedback. I always google the address and more than a few times I have caught errors, like an apt missing, zip or postal code is incorrect, wrong address etc. Normally it is a normal house but this time, WOW...

Ebay Customer Service Not Following Policy?? Help

So I am a Canadian seller as a hobby for 5 plus years, and always been Top-rated with 100% feedback. I sold a jersey to a buyer in the US in early January. It was only worth $30 so I did not get tracking and sent it by Canada Post USA Small Packet. I...

Managed Payments Chargeback - I was protected.

In January I was asked to respond to a payment dispute outside eBay from a purchase made late October. I "submitted" the information that was already part of the sales record (shipping info and address). Today the credit card company found in favour ...

Anyone else unable to edit their listing templates?

I make changes to my listing template, click the button to save my changes and it just gets stuck on the "saving changes" popup with the little spinning circle above it, and never actually saves the changes. It's been like this for two days. I report...

Conflict with accepted return.

A buyer wanted to return an item because of damage. I accepted the return. They/eBay have stated that a tracking number was uploaded, implying the return had been mailed.The distance between us is about 1 hour of driving and should've arrived several...

Canada Post

Hello. Has anyone else been informed hockey cards have to mailed by small packet to the States due to the plastic top loaders? If so, have you figured out a way to ship without raising your costs to cover? Thanks

Suspensions

Im a new seller on ebay...But didnt even list any item or created my seller account..I heard from people that when we created our seller account and during the payoneer verification period our accounts can be suspended and also after creating the ver...

eBay is dead to me - absolutely ridiculous situation with fraudulent buyer

I sold a collectible 1st generation iPod 5GB in the original retail box recently for USD$550. It was working, shown as such in photos in the auction but of course as a 20 year old iPod, and as a private seller, I clearly indicated in the auction no g...

Buyer offering same as buy it now price??

Hello,I am a new Canadian seller and I am curious as to why a buyer would offer me a price equal to the asking price? Is this another seller trying to have my item hidden while I wait for funds??On top of that I counter-offered the same price and als...

How is the VAT situation to EU lately?

Now that we're in 2022, just curious how everything is coming along for sellers selling to Europe? eBay is still collecting VAT at point of sales. Are your buyers still getting double charged on VAT upon arrival? Anyone with experience selling to Fra...

Promoted Item Express, test number 2!

I've got a batch of country related auction items and have chosen to use this again to see if it brings folks "to the group" so to speak. I've put it on the largest of the items on .COM, as before it cost $1.99 US before taxes. 7 day auctions for the...

Unfortunately,this seller will not ship to your location.

I am a Canadian seller and when someone goes to purchase an item in the U.S they get the message ''Unfortunately,this seller will not ship to your location''.I contacted ebay and they just said to have the send me an offer so I can accept and then se...

My terrible experience with store subscription

Hey there. Sorry for the long book and if my english is not all clean this is my 2nd language. I just wanted to share a bit of my experience after only one week with my first time store subscription. I felt like this needed to be exposed... For a pai...

templates not saving. Never-ending "saving template" circle of death.... A problem for months!

Every time I try to use or update a listing template on eBay.ca I get a never-ending circle of death when I try to save it. When I quit and come back to my templates (sometimes after letting it "save" for an hour), my template changes are not saved.I...

Cannot create second invoice after 40 items - Solved

This was originally going to be a "please help me" post, but I found a solution on the dot com boards so I just wanted to share it all with you. I had an order of around 50 items that I wanted to send a combined shipping invoice for. Ebay only lets m...