Seller Central

Conflict with accepted return.

A buyer wanted to return an item because of damage. I accepted the return. They/eBay have stated that a tracking number was uploaded, implying the return had been mailed.The distance between us is about 1 hour of driving and should've arrived several...

Canada Post

Hello. Has anyone else been informed hockey cards have to mailed by small packet to the States due to the plastic top loaders? If so, have you figured out a way to ship without raising your costs to cover? Thanks

Suspensions

Im a new seller on ebay...But didnt even list any item or created my seller account..I heard from people that when we created our seller account and during the payoneer verification period our accounts can be suspended and also after creating the ver...

eBay is dead to me - absolutely ridiculous situation with fraudulent buyer

I sold a collectible 1st generation iPod 5GB in the original retail box recently for USD$550. It was working, shown as such in photos in the auction but of course as a 20 year old iPod, and as a private seller, I clearly indicated in the auction no g...

Buyer offering same as buy it now price??

Hello,I am a new Canadian seller and I am curious as to why a buyer would offer me a price equal to the asking price? Is this another seller trying to have my item hidden while I wait for funds??On top of that I counter-offered the same price and als...

How is the VAT situation to EU lately?

Now that we're in 2022, just curious how everything is coming along for sellers selling to Europe? eBay is still collecting VAT at point of sales. Are your buyers still getting double charged on VAT upon arrival? Anyone with experience selling to Fra...

Promoted Item Express, test number 2!

I've got a batch of country related auction items and have chosen to use this again to see if it brings folks "to the group" so to speak. I've put it on the largest of the items on .COM, as before it cost $1.99 US before taxes. 7 day auctions for the...

Unfortunately,this seller will not ship to your location.

I am a Canadian seller and when someone goes to purchase an item in the U.S they get the message ''Unfortunately,this seller will not ship to your location''.I contacted ebay and they just said to have the send me an offer so I can accept and then se...

My terrible experience with store subscription

Hey there. Sorry for the long book and if my english is not all clean this is my 2nd language. I just wanted to share a bit of my experience after only one week with my first time store subscription. I felt like this needed to be exposed... For a pai...

templates not saving. Never-ending "saving template" circle of death.... A problem for months!

Every time I try to use or update a listing template on eBay.ca I get a never-ending circle of death when I try to save it. When I quit and come back to my templates (sometimes after letting it "save" for an hour), my template changes are not saved.I...

Cannot create second invoice after 40 items - Solved

This was originally going to be a "please help me" post, but I found a solution on the dot com boards so I just wanted to share it all with you. I had an order of around 50 items that I wanted to send a combined shipping invoice for. Ebay only lets m...

Number of Sold Items does not match my Number of Transactions

Does anybody know why my number of sold items does not match the number of transactions under my seller dashboard? It appears to be quite a difference even with a handful of these items being a combined shipping order (as I know they are counted as o...

What does One recommend when sales are at a standstill?

Sup My Fellow Sellers I am curious as to what ya'll recommend when it comes to handling your business and listing when sales have gotten quiet. For the last couple weeks, I've noticed sales have been quite down even while I amped up the amount of lis...

How to get sales

Hi im new to eBay. I posted 5 items to any tips and suggestions and how I can improve and get sells as a beginner that doest have so much h feedback??

Counterfeit accusation from rights owner

I was just called by eBay to inform me they were contacted by Entertainmentone.enforcement@incoproip.com and told one of my product (Peppa the Pig RoomMates Decal Mural) was counterfeit. This is false. The item was bought directly from Walmart. It's ...

tranfering listings to other sites

i about two months ago i transferred all my listings (2500approx) to ebid canada--- because of my constant hassle with ebay not listening to my concerns and problems -always just saying list more which i did -- well they started ending all my listing...

Auto Enabled Accept Offers is Popping Up

Just a heads up, I have had 2 recent listings where taking offers was auto turned on. One was a relist of an auction item as a fixed item, the other was a sell similar from one of my existing fixed listings. Neither of listings had accept offer turne...

Any Real Recourse for a Badly Shipped Return?

In another thread I saw a badly packaged return with a huge oversize box, and I imagine that there are some returns where an item is not protected like it was shipped out and incurs shipping damage. I was wondering if there is any real protection for...

Buyer asking for a refund to a prepaid card no longer has it

Hello, Recently a buyer opened a return request for "Missing Pieces''N.B. The lising indicated that it was for CASE and Manual only, no game. Nonetheless, I will honor his return BUTHe no longer has the prepaid card.How will he be receiving the refun...

Resolved! Caution folks Another GLICHE eBay Tr Pkt US Labels to Puerto Rico- Regular Seller for Regular Buyer

I lost 2 hours today trying to expedite a $17 sale. Maybe this news will help others. Puerto Rico Tracked Packet USA label issue verified bu eBay. They have a gliche printing labels to Puerto Rico and advise to get the label printed outside of eBAy. ...

Resolved! Variable shipping rates problem

I am selling stamps from Canada and offer 3 shipping rates, one to Canada, one to USA, one international. When I sell to the USA, ebay is plugging in the international rate in errorand keeps overcharging by .50. I suspect it is how I have done my set...

Listing Drafts Multiply All By Themselves Upon Saving. 3rd Time Today.

Maybe it's time for an eye exam...

Shipping to Belarus? Any problems?

Just sold an item to Belarus. It's in Eastern Europe bordering on the Ukraine and Russia. I really don't know how this one got in there as being a country I ship to under normal circumstances, let alone now with the Ukraine- Russia situation. Has any...

New Arriving by date in Order details creating unesesarry confusion

The new arriving by date generated by ebay provided to buyers in order details is now showing only the first estimated delivery date. Instead of an estimated delivery date ranging between two dates it is now giving the impression to buyers an item is...

Resolved! Do Subtitles actually help reach or not really?

I've noticed that views seem down a bit for me. It might be due to lack of subtitles? I got sick of paying for them thinking they don't help..however do they help get more eyes on your listings or not really?Jake LS@thego2corner

First time Chit Chat User w/Ebay (Please help)

Hi! I am trying to choose Chit Chat as the carrier under my listing as a shipping option but I do not see it anywhere. I only have the option for Canada Post, UPS & Fedex. Does anyone ship with Chit Chat & can give me some advise. I asked Chit Chat a...

Selling/Shipping to China from Canada

I am a Canadian seller who sells through ebay.com. I had a buyer from China reach out and ask if they could purchase some items and have it shipped to China (under $100 worth of items). I picked lettermail shipping as it is a small light paper cards ...

Returned item needs more postage, need some advice please.

Just had an envelope returned to me from Can Post with a sticker on it saying it had to be mailed small packet instead of lettermail. I just mailed it on Friday. They didn't cancel the postage label so wondering if I can just pay the difference at th...

Resolved! I Updated Preferred Payment to Credit Card AFTER purchasing CP Shipping label, will it charge to CC?

Hello everyone, I just sold my first item in a very long time... (stopped listing long ago but decided to throw a few items up from time to time) ...went through the shipping label purchase and printed it but I realized they didn't give me an option ...

what to do with a perfect but unused eBay account - any ideas?

Hi there,since selling an eBay account is not an option, what can I do with my account that I will not use any longer for my business? The eBay Canada account is 9 years old, has 5000 reviews, is 100% positive, and has high selling limits of 48k item...