Great advice but unfortunately does not work for me. Firstly, on my account on the CRA website the only document that I can download is my tax assessment. I can view my CRA statement on the page but there is no way to download this as a pdf. I see no mention anywhere on my account of downloading a tax receipt (perhaps because I received a refund and had no tax owing?)
As noted before, I have already supplied my business registration documentation and they are not asking for that information. They say that they only want to confirm my address.
As far as the drop down is concerned, its not a multi-stage process. You have to pick one of the options listed and if you select 'tax assessment' and then try to upload a scanned document then it will not let you (that is why it says error in my screen shot). It then tells you that it will only accept documents that have been downloaded directly from the CRA website. Therefore, my only option is to upload my entire tax assessment to PayPal. It gives me no other via option.
Have reported this to the CRA but have not heard back. Have filed a formal complaint with the FCAC (Financial Consumer Agency of Canada) and others. Have reported to various media companies (i.e. CBC) and they have investigated and are working on a story about this as they have confirmed my story. However, in the mean-time almost three weeks on and my account is still blocked and despite my emails to the compliance dept. at PayPal (they apparently do not accept phone calls) they only reply with a boiler-plate email that contradicts itself about what documents they accept. Calls to PayPal limitations department only lead to 'you have to email the compliance dept. about this.'
w~~_7.JPG "pjcdn2005"){kind=avatar}
