Relist bug, the ORIGINAL start date is somehow partially brought over to the new item...

[ricarmic]

I was very confused this morning why only 3 of the large number of lots I re-listed last night showed up in the "newly listed" query I ran (because it is causing me problems elsewhere). Sell similars did not have this problem or so it seems, I will have to experiment with that when the chance next arrives.

Finally I discovered that whilst the new start date (May 11) shows in the item listing itself, when the item is brought up via search, it shows in the search results the original start date (Sept 16) but still says "Newly Listed". 

So this is confusing the search algorithms I expect, not sure what else it does over time.

Here is the item that sold (listed September 16):

https://www.ebay.com/itm/384398051086  

Here is the relisted item (listed May 11, shows May 11 inside, Shows Sep 16 in search return by newly listed:

https://www.ebay.com/itm/203947545606 

Here is a search return showing the Sept 16 date for the May 11 listed item:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570.l1313&_nkw=topical+hoard+motorcycles... 

velvet@ebay jasmen@ebay can you put a ticket in for this?

This is happening for items both on .CA and .COM as a note.

PS here is a link to a .CA one with the same issue, shows Mar 6 date for the May 11 created item

https://www.ebay.ca/itm/384884350211 

I didn't put in queries etc for it, if they are helpful I can add them, can add another maybe 20 items on both .CA and .COM this happened to.

It appears to have been happening for a couple weeks now based on the effects elsewhere that got me looking here.

[seanhanley1978]

So you can either choose to have the original watcher(s) be notified of its relisting (especially as many reduce the price when relisting for unsolf items) OR it can draw attention as a 'newly listed' item for other potential buyers, but no longer both.

Seems like this might cost sellers in the long term due to lack of across-the-board exposure.

[wastingtime101]

More:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/quot-Newly-Listed-quot-sort-feature-not-wo... 

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Wrong-Start-Date/m-p/32932237#M100000 

[jasmen@ebay]

Thanks for the added details @ricarmic 

There are a few discussions about it on the US boards as well so I went ahead and reached out for more info on this. As soon as I hear back I'll keep you guys posted! 

[wastingtime101]

@ricarmic and everyone else having this problem:

devon@ebay confirmed that eBay finally created a tech ticket for this. Anybody experiencing this should contact CS. The more people added to the same ticket, the higher priority the problem will get in the fix queue. Info to provide CS:

Relisted items showing incorrect listed date (May 30, 2022)

Reference ID: ALERT13827

Provide Member ID:
Provide Item number:
Provide Screenshot:

**Let CS know if you're a .ca user in case above ticket number is specific to .com**