Rogers outage affecting sales today???

[darak10]

I havent had a sale today since shortly before the outage occurred - is anyone else experiencing the same, or is this just an individual anomaly?

[byto253]

Strange with your volume and usual daily sales.  I just got active with new listings in the last couple of weeks and today was a good one for BINs actually.   Your stuff may be more Canada oriented though.  Hard to see that having half the country hampered that it won't affect sales. 

[regs43]

I had one sale today which is low for me, and I had someone say I can't pay becasue of the rogers issue and sent a screenshot of ebay asking for a different payment method. So if someone doesnt have a different payment method then they might just stop looking online until it is sorted.

[shallow_karl · Accepted solution]

Rogers just cost companies and systems tens of MILLIONS of $$$ today.  But don't expect to be able to recoupe it.  The liberal government is so in bed with the CRTC, Telcos, there is nothing they can't get away with, it's always been that way which is why competition is near non-existent.

[doc-holmes]

No telecommunications company has ever promised to pay you for missed income due to an outage.

[darak10]

its absolutely the truth, how essentially one company can nearly own the internet infrastructure in a modern industrialized nation blows my mind. 

What I found odd about this in researching this topic yesterday - I have a shaw phone so I was good to go - is that the rogers failure caused the failure of Canadian Interac somehow, which is why we all needed cash yesterday to buy anything.   Cascading domino effect of the failure.  I agree, this wont motivate anyone in govt to change how it is set up and administrated at all.    

[darak10]

yeah, its certainly shifted Canadian for me the last year or so, even the Americans lately for me are largely absent, which is an unusual pattern.  All the banks reported having problems conducting online transactions as Im aware and e transfers I gather werent possible at all, I got an error message when trying that last night and Im not a Rogers customer for anything.  While I dont use them, what I heard is that BoNS was affected the most.  I didnt get paid yesterday either, the notice came through of transfer in the am at the usual time but when it is deposited like clockwork at the same time every weekday yesterday there was nothing, nada.  

[reallynicestamps]

The 20ish worker in the coffee shop yesterday said his Interac was down and he had been dealing in cash which actually made him nervous.

He's not used to balancing a till I suppose.

Today the elderly volunteer clerk at the thrift store had not even heard about the outage, just that her grandson, who works for TELUS had been very busy selling new accounts to annoyed Rogers customers. The thrift does take cards but mostly they deal in cash.

This is the second major outage Rogers has had in two years. I hope it means their attempt to buy out Shaw is now dead in the water.

[reallynicestamps]

Canada is five percent or less of my sales , about the same as overseas sales.

It hasn't been a great week, although the long weekend was spectacular,  but I noticed nothing unusually slow or strong.

[ypdc_dennis]

No noticable effect for me since I did not have any auctions ending Friday and my BIN sales have been bumping along at near zero this month.  My internet was up since my ISP runs over both Rogers and Bell networks.   My next door neighbour was still offline this morning.

...

"Rogers Communications Inc. says it believes the massive system outage it suffered on Friday occurred after a maintenance update to its core network. In a statement released on Saturday, the company's president and chief executive, Tony Staffieri, said the system failure led Rogers' routers to malfunction."

Rogers apparently has no staff left from the Y2K era when software disaster planning was required.

Anyone want to bet that Roger's tech team got taken out of action because they depend on using the Rogers network to fix mistakes.

=;=

[kawartha-ephemera]

Quebecor's Videotron has agreed to buy Shaw's Freedom Mobile, Rogers expectations are that this will be enough to win regulator approval. The entire Rogers Shaw deal should be blocked, Rogers is the worst run telco in Canada hands down. Switched to Virgin (Bell brand) from Rogers, much better experience and at a much lower cost.

[darak10]

yes, I really hope so too.  God, the govt has botched this so bad, letting so few companies operate what is essentially an utility like electricity, this kind of stuff is destined to happen in an arrangement like this.  What Im waiting for is the announcement by the Rogers Board of Directors to give upper level management a 20% pay increase retroactive to January 1.  

[darak10]

yeah, i agree...Ive been on Freedom since they were called (I cant even remember) and while I didnt like Shaw buying them up, prices havent gone up, its still a way better deal overall than with one of the *official* majors.