Seller Central

Selling Nightvision

Honestly, this is just silly.I have an Armasight NYX14 Gen 2+ nightvision monocle, that was purchased IN Canada from a company in Alberta called Scout Basecamp. The monocle was imported into Canada legally. This specific one is manufactered for inter...

ebay shipping coupon - delayed 1-2 weeks

The shipping coupon delayed. Any thoughts on how useful this coupon could be for you as a Canadian seller since the supplies ship from USA and importers will be asked to pay additional HST/GST and Provincial taxes and the Canada Post processing fee o...

Resolved! How much time for a new account / new item to be displayed on eBay ?

My wife open yesterday her new eBay and she put an item for sale... I sign with my account and I seems to have problem to retreive her item even with the item number ? Do you know how much time she will need to wait before the item can be view by oth...

Someone copied my lisitngs and now their listings show up but mine do not show in the search

A couple of weeks ago, my account got hacked. I noticed that there was a listing that was not mine listed under my name. I contacted ebay and they refunded the listing charge and told me to change my passwords for ebay, email and paypal. I also notic...

Buyer changed mind on return - how to close?

I got my first return request the other night. The buyer thought there was something missing or broken but it was fine just needed to explain how it worked. I wrote them explained that it was not broken & how it worked also saying I would accept the ...

Resolved! Do you know where they keep the "HST news" on the Government website??

I got a surprise a couple days ago because I saw something about Newfoundland's HST rate changing on July 1st 2016 and the problems it caused for house building or something. I went to the HST site looking for info and couldn't find anything resembli...

May 17th Webinar on Migration Tool

I received an email from eBay notifying of a webinar which will be held on May 17 to walk us through/help with the new migration tool. One must register for this. I've never done one of these before so I was wondering if any of you have any info on t...

What next?

User-Generated Videos http://www.ecommercebytes.com/cab/abn/y16/m05/i10/s01

Resolved! shipping labels not working

PAYPAL wont' print shipping labels yesterday or today- phoned them and they say I am the ONLY person with this issue. I tried clearing my chache and my DNS Cache and tired google chrome, Internet Explorer and Mozzila Firefox - WOULD NOT PRINT. HELP

My first return

I got my v ery first return request today for a jewelry item (#351714601969) from a dad who was buying it for his daughter for her prom. I have no problem with him sending it back. Problem is he is saying it is broken or missing a piece which it is n...

Buyer returned an item as "Merchandise" and I had to pay import fees and handling fees

Hello, A buyer had to make a return due to the item being broken on arrival. I agreed on return but when I received it I had to pay extra $33 for PST and GST taxes and handling fees. He checked the item as "Merchandise". Do I subtract this fees from ...

hava eutions become a thing of the past

seems like auction format have become something people are not interested in anymore any input to this out there?some items seem good but im wondering if buy it now or best offer is better or no best offer?what do you think?

wHY CANT I LEAVE A NEGATIVE FEEDBACK, THERES NO OPTION FOR NEGATIVE, WHATS THE POINT

NO OPTION FOR NEGATIVE FEEDBACK. JUST POSITIVE, REPORT A PROBLEM & ILL LEAVE FEEDBACK LATER. WHATS THE POINT IF I CANT LEAVE A NEGATIVE FEEDBACK FOR NON PAYMENT

eBay Canada to Issue Store Coupons in Canadian Dollars

http://announcements.ebay.ca/2016/05/02/7769/

Migration tool for .com delayed till May 12th

They've pushed back the deadline for USD listings to June 13th to accommodate.

has anyone had a dentures listing removed by Ebay?

I just had a listing for dentures removed by Ebay yet there has been many sales of dentures, going through the medical devices information, there is no mention of dentures.

Super low transactions for the Last two days, almost no business!

I have notice that for the last two days there were not much transactions, and the sales is down almost 90%. I have checked other sellers in similar business as well and they did not sell much too. What is going on? Ebay customer base loss or everybo...

Province of origin ????????

I just printed out a PayPal label for the USA. I have not sold anything for a few weeks. The process usually requires that I state the country of origin. This is a 65 year old piece of electrical equipment made in Canada so I enter Canada and out pop...

NEW 100K PROMO FREE LISTING IN CAD!!!

http://pages.ebay.ca/promo/2016/0322/ListForFree.html

Paypal and Free Return Shipping

http://www.theglobeandmail.com/report-on-business/paypal-canada-to-offer-free-returns-to-ease-reluctant-online-shoppers/article29933755/ What neither Paypal nor the reporter seems to have noticed is that the companies offering free return shipping to...

new shipping label , buy signature but no X

So ever since this update when I buy Paypal labels the past 2 times I purchase signature . But there is no X in the box on the new one . I tried one time Friday and now today . I do not understand if they don't put an X anymore or it is just messed u...

How can buyer cancel a case he opened with PayPal

I sold a 150$ printer 3 weeks ago and 3 days ago the buyer created a case with PayPal because he forgot what this transaction was about and wanted his money back. I contacted the buyer to remind him what the transaction was about. I replied apologizi...

Cross Promote your other listings??

Would anyone know if you can still Cross Promote your other items when a buyer views what they are buying from you....I thought we could do this or without the link sellers other items??? I remember they your other listings used to show up on the bot...

How Ebays policies hurt Sellers business and are unfair.

Ill take you through this step by step: 1) Ebay will ONLY accept tracking numbers as proof that a seller has shipped an item. Therefore if you want to protect yourself against false claims you MUST have it. How I know this is, I asked Ebay recently t...

I printed labels today

That was an adventure. At least I knew what to expect after Friday's discussions. Of course, now all the pop-ups are in a different order. At least it all worked. All is good.

Shortened Title on mobile phone search

I know we have discussed the appearance of our listings when viewed on a mobile phone but I don't know if we have discussed how the Title gets cut short. Maybe I missed it. I had an email from someone re one of my listings who asked what was the weig...

sell new item?

After the new format change there is no way to list a new item, only relist and sell similar. The "sell" which used to be for new items now takes you back to the old page format instead. We looked for hours and there is no obvious way to list a new i...

Ebay is responsible for low sales to sellers due to their policies.

What I mean by the title is that ebay requires a tracking number for verification that your have shipped the item, regardless of any other proof available. In my case, I shipped out an item, the buyer received the item and left me a positive feedback...

Sales down substantially from 2015 for anyone else?

I keep track of every single sale I make on eBay with a spread sheet. This year my sales for every month, except for January which was about the same, have been 1/2 or less of what they were last year. In April 2016 I sold less than 1/3 of what I sol...