Seller Central

Migration tool/CAD transition webinar May17 Pitchforks optional

Per email: Want more insight into the recent announcement that beginning in June, sellers listing on eBay.ca will only be able to list in Canadian dollars? On Tuesday, May 17that 1:00pm EST, join Mat Ste-Marie and Russ Patterson of eBay Canada as the...

That's it! No more selling for me on eBay

Well, I've just sold my last item on eBay....Vintage Dinky Toy airplane : Sold for $5.34 CDN to International buyer Shipping: $9.40 CDN Final Value Fees (eBay): $3.42 CDN PayPal fees: .89 CDN .....which means that I made a grand total of one dollar a...

What The **** Has ebay done now !!!!

I just have to RANT .......MY ebay has totally changed !!!!!!! 100's of my unsold items are gone. I've been selling here since 1999 This is the final straw for me When the rest of my listings end I am DONE

Shakes The Tree

...to see if a buyer falls out. Instead, all I got were termites...

Home page on the fritz again

Once again I log on to my home page and I am looking at a home page that is foreign to me. Basically its all there but it functions differently. I am not interested in having to learn a new page. Anyone else going through this. This happened to me a ...

Tracking numbers for shipping labels within canada not automatically being uploaded to ebay?

Anyone else with this problem, have to manually search and add.

Interesting article on the usefulness of user reviews

Available here as commentary on a research paper which unfortunately is not publically accessible. The results mirror what I have seen working for a large ecommerce retailer. I'd routinely see products with 5 star ratings and many user reviews, yet I...

eBay Acquires Artificial Intelligence Technology

http://www.ecommercebytes.com/cab/abn/y16/m05/i06/s02 Artificial? Why not get the real thing?

printing labels

same problem today May 6, 2016, just getting a blank label

Seller Dashboard Errors

It's been a little while since I've checked my dashboard but I noticed two discrepancies this morning. First, it showed that I had one return. I haven't had a return in at least three years, so I clicked on "See All Returns" and saw the message "You ...

Resolved! Geez... Fix the site issues!

Today's flavor is: "The following critical errors have occurredERROR - UNABLE_TO_GET_DATA_FROM_SERVICE" I'm attempting to print an invoice to include with shipment via 'View order details'. Maybe eBay should force another fee increase so they can aff...

Customer Service line is down?

Received a request for return Monday, approved it, buyer is returning item. Today eBay sends me a message stating I need to respond by tomorrow? I did all ready by agreeing to the return....message states that if I don't take care of it they will dec...

Unpaid item question

After 4 days, if I have not received payment, or had any contact with the buyer, am I allowed to sell the item to the next highest bidder? Or do I have to go through the Resolution Centre and give them an additional 4 days to pay?

Should Feedback Be Searchable?

This first appeared on ecommerce a few days ago and I've been thinking about it since. Has anyone here seen evidence of this on their travels around ebay? I have not. I do, however, wonder at the point of it. Why make feedback searchable if the buyer...

Why are we getting penalized for the slow postal services?

Sorry to vent, but......I do not appreciate ebay.ca penalizing us with the question "did your parcel arrive on time" in the feedback scoring. It is an Unfair question!I have complained about this in the ebay surveys, but still has not changed.I mail ...

Resolved! I think I am missing something but I don't know what, can you help?

I was just searching for one of my CD's Angelique Kidjo - Black Ivory Soul and I could find it in the search results. I then tried some investigating and somehow it is not coming up on the regular search of which there is 15. Mine comes up on it's ow...

New Jewelry Policy

Hoping someone a little more knowledgeable in jewelry can help me. If I understand it correctly under the new jewelry policy we are to list gold & silver plated jewelry as fine jewelry. I would assume that this would mean only if it is marked 14ktEP ...

A "trick" to figure out the word count of your description....

I "invented" this today, I suspect other tools will do the same thing but it works great for me... I cut and paste the wording into a new outlook message and one of the tabs under "Review" is word count..... As I (re)list items I'll keep the word cou...

Price of First Class Stamp Going DOWN in USA

It is not easy to compete with American sellers, more so when the price of a first class stamp is going down (first decrease in almost 100 years) http://finance.yahoo.com/news/u-postal-just-lowered-price-193947632.html#

Wow! I think I upset eBay by not listing yesterday

So, first my Turbo Lister database gets thoroughly corrupted and before I can fix it, my laptop decides to overheat or something and shuts down on me. Go on one of my IDs today using DHs computer and eBay reminds me that I haven't listed anything for...

Ebay shipping supply link

Here is a link to the shipping supplies, being sold by Ebay of course on Ebay.com http://stores.ebay.com/ebay-Shipping-Supplies

Buyer I blocked twice is coming back again

Here's my problem... a buyer I blocked twice - yes twice - for not paying is coming back again under another ID. She probably asked a friend to buy the photos for her, because the sale confirmation from eBay states one name and address BUT the paymen...

UK Seller's Cat Accidentally Mailed with DVD Order?

Thanks to our friend Ina at ecommerceytes, this: http://www.bbc.com/news/uk-england-35906712 I'll get you started: Pet cat posted from Cornwall to West Sussex27 March 2016 From the section EnglandA pet cat has survived eight days in the post, trapped...

wrong address again

Got a bad buyer in USA who bought an item march 9, 2016. Buyer provided wrong city and zip code to both paypal and ebay. Buyer has been badgering us since march 23, 2016 wanting to know why he has not received the item. Today we had a hunch and messa...

Unable to run search issue

I keep getting this. Anyone know what's going on?

Buyer tried to buy but eBay won't let him

Apparently a buyer tried to pay for my repair service and messaged me the following message: tried to pay but comes : contact the seller because he does not shipping to your addressLet me know He is located in the US and I do have ships to: Canada, U...

Hmmm no wonder Australian stamps sell so slow....

They seem to have forgotten the "Australia and Oceania" section from the categories list in the stamps (in .COM) section! I really had to work to eventually find the category.......had to go to show all categories to even see the high level category....

Resolved! Advice needed for multiple purchases transaction

Several weeks ago a repeat buyer purchased several items, she asked if she could wait and look through my store again, I told her that was fine, she has purchased from me before. She did this about 4 times, making purchases 4-6 days apart. She finall...

Paypal fees to increase for cross border to the US .

US cross-border feesWe have made changes to Section 8.4(b) of the UA and Section 2(e) of the Pro/VT Agreement to update the fees that apply to Canadian Sellers selling to buyers located in the United States. These fee changes will become effective on...