eBy policy violation notification notice

Remove contact information and links to websites outside of eBay.(235)
 
Supposedly 235 listings have contact info for example:
 
eBay item number:
303637478790
 
I see nothing wrong with it or the others.
Message 1 of 14
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eBy policy violation notification notice

Actually it's 1991 listings and I see nothing wrong.

eBay is such a pain!

I am worried about them being removed.

Message 2 of 14
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eBy policy violation notification notice

marnotom!
Community Member

Could an overzealous bot be picking up the postmark location information in your listings and misinterpreting it as contact information?

 

That would be a pain if that's the case. . .

Message 3 of 14
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eBy policy violation notification notice

a bot for sure but why?

other examples:

233665034030, 233665034051, 233665034066, 233665034035,233664943389, 233664943972, 233664943956,

Message 4 of 14
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eBy policy violation notification notice

Looked at a few, less than a dozen, of your listings. I noticed a couple of things.

 

1. Multiple listings are showing a stray " > " at the extreme top left of the description pane. Most likely this is caused by a minor html oversight but it's worth having a look at.

 

2. Some listings are displaying a view counter, such as is seen here 233539150379 .

 

What is the source of this counter, is it an external service with a link to a non ebay site?

 

Or could it be a legacy ebay counter with a non secure http link?

I've never used counters myself but if I'm recalling correctly  ebay used to provide that option years ago, maybe they still do for all I know.

Message 5 of 14
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eBy policy violation notification notice

The counter is not in my description and there are no links. I think it is an old eBay counter.

The stray >'s from having to bulk edit out eBay's old turbolister links that they inserted when I used TL. But my warning is:

"1991 of your listings contain(s) contact information such as phone number, email address or weblinks, which is in violation of listing policies. Non-compliant listings will soon be blocked."

This is worrying.

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eBy policy violation notification notice

Yeah, that's the worrying type for sure.

I'm a TL user from way back too, I recall TL having a box to tick for the counter, in the old days didn't used to display below the description.

I've no idea when counters went away but your listings' are the first time in a very long time I've seen one displayed on ebay. Like you, I can see nothing out of place other than the counter.

Does the notice provide specific item numbers that are in violation?
Message 7 of 14
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eBy policy violation notification notice

yes...specific listings  for example

 

233665034030, 233665034051, 233665034066, 233665034035, 233665034070, 233665034061, 233665034047

Message 8 of 14
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eBy policy violation notification notice

The stray >'s from having to bulk edit out eBay's old turbolister links that they inserted when I used TL.


That find and replace feature in the bulk editor is unreliable in my experience, I swore off using it. Any chance at all there are some stray links hidden in your description html?
Message 9 of 14
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eBy policy violation notification notice

i also am not seeing anything that should trigger the bots,, perhaps a call to customer service is required.. 

Message 10 of 14
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eBy policy violation notification notice

@widgetc 

 

What you may want to try is opening a listing or 2 using the Revise Tool, go to the body of the description and click on the Mobile Friendly checker. Try the Active Contact tab to see if it displays any error messages and then Non Compliant Links. You may be able to find a "pattern" to the red flags ebay is seeing.

 

-Lotz

Message 11 of 14
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eBy policy violation notification notice

There is a tool called the "eBay Active Content Sandbox" that is useful for finding these sorts of problems in individual listings.

 

There appears to be a reference to yourdictionary.com in the html of your item description. It appears that the word "flight" is actually a (likely broken) link to that site.

 

specifically here:

 

actually flown on the first <A href="http://www.yourdictionary.com/flight"></A><SPAN style="mso-spacerun: yes">&nbsp;</SPAN>flight of a new airline or

There is also a "Bulk Active Content Scanner for eBay" that might be worth trying on all of your listings to find potential problems.

Message 12 of 14
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eBy policy violation notification notice

The following tool might help you as well. It will show you all of the problem listings at once and I think that you may be able fix them from here too.


https://www.isdntek.com/ebaytools/ActiveContentScanner.htm

 

Here is the link to the tool that eburton mentioned, I’m not sure which one would work better for you.

 

https://www.isdntek.com/ebaytools/ActiveContentSandbox.htm

Message 13 of 14
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eBy policy violation notification notice

Thanks to everyone for the help.

There a lot of different dead links or parts there of.

I have edited and re-edited and re-re- edited parts of these many  and created duplicates to edit and relist. I suspect the multiple bulk edits are to blame.

 

eBay has forced so many changes that forced editing  again and again.

For example at one time I had that I accepted paypal, cash, cheque, money order and even Canadian Tire Money in my listings. And Turbolister I and Turbolister  II used to put links to Turbolister in the listings that had to be removed, then there were photobucket links, links to patterns in the borders had to be removed...and more.

I have them all ok...for now!

 

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