"Discount" Page Not Responding

Is anyone else getting a "Page Not Responding" when they click on "Discount" in the Seller Dashboard Summary?

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"Discount" Page Not Responding

ecgt
Community Member

My Discount disappeared this morning for no apparent reason (nothing has changed and I still qualify), but I am also experiencing the same problem insofar as the Discount Page Not Responding. Perhaps this is a site issue? Thursday is maintenance day...

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"Discount" Page Not Responding

ecgt
Community Member

Looks like sellers have been having problems with TRS Discounts disappearing from the dashboard on ebay.com since last month:

 

https://community.ebay.com/t5/Selling/EBAY-GLITCH-SELLERS-NOT-RECEIVING-20-TRS-DISCOUNT/td-p/2472747...

 

Is this happening to anyone else on ebay.ca?

 

I checked .com and the Discount link is not working for me there either.

Message 3 of 9
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"Discount" Page Not Responding

I don't see the 20% on the seller dashboard summary either but I wouldn't worry about it. They are probably just working on something.

 

The post that you linked to is about some sellers not receiving their TRS discount in November on their bill. It has nothing to do with what they are seeing on the dashboard summary.

Message 4 of 9
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"Discount" Page Not Responding

I get the same message 'page not responding' but I have never clicked on that box before so have no idea what page it normally takes me to.

Message 5 of 9
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"Discount" Page Not Responding

Well known glitch. I have the problem since longtime.

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"Discount" Page Not Responding


@38e_avenue wrote:

Well known glitch. I have the problem since longtime.


Yes, I'm used to seeing this glitch too but it was going on for a little to long for comfort this time.

Message 7 of 9
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"Discount" Page Not Responding

It's back to normal now.

Message 8 of 9
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"Discount" Page Not Responding

ecgt
Community Member

Things corrected themselves on my account yesterday afternoon and the Discount link works again. I'm glad this was shortlived.

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