refunds for late postal sevice...

[esclyons]

so for giggles, i tried for a late shipping refund.. as my item from Ontario to Quebec, the delivery standard is 2 days. It took 7 days, including the weekend, so 3 days past the guarantee delivery date..  I received an automated response, that says,  

Our records indicate that the item was late due to causes beyond our reasonable control.

As a result of this unavoidable delay in performance, this item is not eligible for a postage refund.

isn't it Canada post that initiated the rotating strikes,  and if so, they have or had total control of the situation.. 

Hogwash..

[momcqueen]

I think that codicil has always existed in their 'guaranteed delivery' terms. Canada Post also reserves the right to forfeit the guarantee under a 'force majeure' which is fancy legal-speak for 'circumstances beyond our control' as far as I understand it. 

I think that if senders were still able to claim late delivery refunds during a strike, the union could use that to its advantage.

After all, as it gets closer to Christmas, Canada Post will begin to honour only the Xpresspost and Priority delivery guarantees anyway. 

[momcqueen]

Well, this didn't provide the terms of 'delivery standards' guarantee that I hoped to find but there's this:

https://www.canadapost.ca/tools/pg/manual/PGdeliverystds-e.asp#2026891

They mention 'subject to change without notice' but what I'm really looking for is the part of their website where they tout the guarantee or your money back. 

[momcqueen]

Here it is: https://www.canadapost.ca/tools/pg/7_Paying_Terms/Terms_Without-e.pdf

They don't guarantee delivery standards will be met in the event of a zombie outbreak.

[momcqueen]

[momcqueen]

I'm not sure why I find this so funny. Riots indeed. 

The guarantee does not apply in the case of delay or non- delivery caused by an event beyond the control of Canada Post, including but not limited to, inclement weather, acts of God, pandemics, acts of terrorism, acts of war, flight delays or cancellations, riots, strikes, or delay caused by customs or other regulatory authorities, or by the act or default of the Customer.

[momcqueen]

Here's the Christmas thing:

Under the On-Time Delivery Standard Guarantee for Priority, Xpresspost and Expedited Parcel within Canada, a claim for delay may only be submitted and will only be paid if, during a peak period, an item sent by one of these three services is delivered two or more days after the published delivery standards, from the November 12, 2018 to the end of the business day of January 13, 2019, inclusively.

If I'm not mistaken, this is a slightly different version of the mea culpa than last year. 

[reallynicestamps]

Maureen is right.

They've got us by the rotating strikes.

Which were initiated by CUPW not Canada Post.

When management goes on strike, it's called a lockout.

Have you guys seen the Centre for Disease Control pamphlet on what to do in case of a zombie apocalypse?

It's both very funny and a good outline of how to deal with epidemics or pandemics.

The format is graphic novel.

https://www.cdc.gov/phpr/zombies/#/page/1