Is there a deadline for getting Shippo label refund?

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03-03-2019 05:53 AM - edited 03-03-2019 05:59 AM
I printed a label three days ago but haven't had a chance to mail the package yet. I worked 60 hours this week and I was simply too exhausted to pack.
Then yesterday I got two other sales to the US and decided it'd be worthwhile to mail them all via CCE instead as I have to run an errand in that area on Tuesday. Since I haven't mailed parcel #1 (label unused), would Shippo still let me to get a refund after so many days? I figured that mailing parcel #1 at CCE on Tuesday is probably gonna get there faster than dropping it off at SDM tomorrow... And I'm okay with waiting 2 weeks for Shippo refund.
Any input would be appreciated 🙂
Then yesterday I got two other sales to the US and decided it'd be worthwhile to mail them all via CCE instead as I have to run an errand in that area on Tuesday. Since I haven't mailed parcel #1 (label unused), would Shippo still let me to get a refund after so many days? I figured that mailing parcel #1 at CCE on Tuesday is probably gonna get there faster than dropping it off at SDM tomorrow... And I'm okay with waiting 2 weeks for Shippo refund.
Any input would be appreciated 🙂
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Is there a deadline for getting Shippo label refund?
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03-03-2019 06:37 AM - edited 03-03-2019 06:44 AM
I don't think Shippo would have a short time limit for an unused label refund. They do deal with unused return labels as well, so it should be at least a month.
Shippo takes 2 or 3 weeks (I forget which) to credit your account for a refunded label.
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Is there a deadline for getting Shippo label refund?

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03-03-2019 05:26 PM
Sounds good! I have only done it for immediate refund request (typo that I noticed after printing) and then reprinted a new label right away. I guess even for small packet air labels (no tracking), as long as it never got scanned into the system they would know that I didn't use it, right? I'm okay waiting 2-3 weeks for my credits.
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