As you are likely aware, there is a possibility that Canada Post services may be impacted by a labour disruption as early as September 25, 2018. We encourage you to visit canadapost.ca/update to read the latest developments and sign up for email updates.
In the event of a Canada Post labour disruption, eBay will remain open for business, and we’re asking you to do the same.
Should Canada Post service be disrupted, we recommend that sellers:
- Continue to list and sell on eBay;
- Consider adding alternative shipping services (e.g. couriers, freight forwarders) to your listings;
- Offer local pick-up; and
- Be considerate and accommodate buyers who wish to cancel listings that have not been shipped.
Should a work disruption occur, eBay will ensure that sellers are not penalized for the delayed arrival of shipments originating or terminating in Canada. eBay will monitor and remove defects associated with shipping delays caused by any Canada Post disruption. eBay will also monitor and adjust estimated delivery dates and eBay Money Back Guarantee timelines.
The eBay Team will post additional details on the Announcements Board as updates become available.
