Hello 'ace',
I understand your frustration, I truly do. How in blazes ebay could have left off
such an important and useful feature escapes me.
Are you or someone close to you able to pose your question around noon EST on
the 'Weekly board hour'?
It happens here, and this way you should be able to get a prompt response from
someone who may know, or better yet, may be able to fix the problem:
http://community.ebay.ca/t5/Weekly-Board-Hour-Session/bd-p/23000000073
Otherwise, like everything else on ebay that doesn't work after they 'fix' it, I suspect
we'll all just have to wait for improvements.