US sellers bring in a lot more revenue for ebay than Canadian sellers. As such they are ALWAYS favored by ebay.
Why do you think Jordon left?
Remember when he tried offering us flat rate gallery to make up for the extra costs of listing from Canada? They spanked him across the hand and told him he had ZERO authority to make ANY changes on .ca. Then they told him that he could no longer offer Canadian only listing sales unless the sellers listed exclusively on .ca.
They turned the guy into a glorified public relations manager who had to try and defend the indefensible. It's no wonder he left.
Why do you think Jordon left?
Remember when he tried offering us flat rate gallery to make up for the extra costs of listing from Canada? They spanked him across the hand and told him he had ZERO authority to make ANY changes on .ca. Then they told him that he could no longer offer Canadian only listing sales unless the sellers listed exclusively on .ca.
They turned the guy into a glorified public relations manager who had to try and defend the indefensible. It's no wonder he left.
Your fantastic experience with Canada Post Small Packet will not protect you from PayPal chargebacks or even PayPal fund holds in the future. If you don't have a siggy you will find yourself out of luck.
If your DSRs within a 30 day period fall below a certain number PayPal is going to hold your funds until...
a) You can prove delivery (siggy)
b) The customer is good enough to leave you positive feedback, or
c) The time alotted for a buyer to file a complaint passes (can't remember if that is 30 or 60 days right now)
The exact wording is this:
"In a small number of cases (fewer than 5% of all payments on eBay) PayPal will hold the funds"
5% of all payments is NOT a small number.
a) You can prove delivery (siggy)
b) The customer is good enough to leave you positive feedback, or
c) The time alotted for a buyer to file a complaint passes (can't remember if that is 30 or 60 days right now)
The exact wording is this:
"In a small number of cases (fewer than 5% of all payments on eBay) PayPal will hold the funds"
5% of all payments is NOT a small number.
I need the 4.6 to be a 4.8 as well to make it to 15%
You basically need
the following at least
4.9 + 4.8 + 4.8 + 4.7 = 19.2 / 4 = 4.8 (Total Avg) Makes 15% Thanks.
Sukh
(Dream About Comics)
You basically need
the following at least
4.9 + 4.8 + 4.8 + 4.7 = 19.2 / 4 = 4.8 (Total Avg) Makes 15% Thanks.
Sukh
(Dream About Comics)
So is it the average of the DSRs or do all stars have to be above 4.8?
Is it 30 days of DSR or the whole thing?
And some people constantly complain that buyers can't read!
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Is it 30 days of DSR or the whole thing?
And some people constantly complain that buyers can't read!
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
And thats what you need to do Hanna. I'm watching the broadcast and they sound like they want to get rid of bad sellers. They can't say Joe is a good seller and Bob is a bad seller, get lost Bob they have to make sweeping changes across the board.
They want the bad sellers exposed and eventually shut down of their own accord. They want the good sellers to shine through and they want sellers to learn what customer service is and to provide it. With good customer service, which means a whole bunch of things including contact, polite contact, and full disclosure of information in terms of listing descriptions, service and shipping.
If you buy new boxes tell them you do. Tell them that you pack really well with bubble wrap, peanuts, securely, properly etc. If you're going to charge standard prices don't ship in an old cereal box sort of thing.
I do find though the lack of negatives & neutrals for buyers interesting. They say that seller retailatory feedback has gone up 8x and it's a problem. I agree it is a problem. But eBay started it, invited it and encouraged it. How? The mutual feedback withdrawl system. It allowed sellers to openly and vindictively neg the buyer then say, hey, want that neg gone? then lets do mutual withdrawl.
It's wrong and totally misuses what the system was for. It was for the presumed good people, buyer or seller, who made a mistake and want to rectify it or the situation was amicably resolved. Not for those who found a cool way to abuse it. Not for sellers who threaten, abuse and retaliate buyers. It also will bounce a lot of sellers into the non-performance category. Some peoples percentages will drop bigtime & get restricted or lose Powerseller status altogether.
I think a lot of this is the fault of the Feedback Mutual Withdrawl system and the people that abused it. It's a shame.
When you find doing what's right hard to do - you've got a problem.
They want the bad sellers exposed and eventually shut down of their own accord. They want the good sellers to shine through and they want sellers to learn what customer service is and to provide it. With good customer service, which means a whole bunch of things including contact, polite contact, and full disclosure of information in terms of listing descriptions, service and shipping.
If you buy new boxes tell them you do. Tell them that you pack really well with bubble wrap, peanuts, securely, properly etc. If you're going to charge standard prices don't ship in an old cereal box sort of thing.
I do find though the lack of negatives & neutrals for buyers interesting. They say that seller retailatory feedback has gone up 8x and it's a problem. I agree it is a problem. But eBay started it, invited it and encouraged it. How? The mutual feedback withdrawl system. It allowed sellers to openly and vindictively neg the buyer then say, hey, want that neg gone? then lets do mutual withdrawl.
It's wrong and totally misuses what the system was for. It was for the presumed good people, buyer or seller, who made a mistake and want to rectify it or the situation was amicably resolved. Not for those who found a cool way to abuse it. Not for sellers who threaten, abuse and retaliate buyers. It also will bounce a lot of sellers into the non-performance category. Some peoples percentages will drop bigtime & get restricted or lose Powerseller status altogether.
I think a lot of this is the fault of the Feedback Mutual Withdrawl system and the people that abused it. It's a shame.
When you find doing what's right hard to do - you've got a problem.
That is why I switched to UPS exclusively years ago. While far from perfect there is much less hassle, better delivery times, tracking and siggy's on every delivery and I get a good discount with them because of my volume.
