According to Ebay.............Is this fair to sellers ????

[draco18stampsandcollectables]

If as a seller you offer , in writing , to mail item(s) to a buyer using regular UNINSURED airmail shipped at buyer's risk of loss or damage or , the option of paying for registration or other insured trackable options and the buyer chooses the first option , and then claims that the item has not arrived and wants a full refund.......Ebay says that the seller has to take primary responsibility to ensure delivery and , if in doubt , should cover the cost of registration to protect him or herself.

Now, I'm not saying that the buyer is dishonest but , if the buyer is clearly made aware of the available options(s) ,  and still chooses the less safe route......why should the seller be deemed responsible for the buyer's (bad) choice and the failure of the postal system to deliver ????

Is this fair to the seller who has tried his or her best to inform the buyer accordingly ???

I mean why bother !!!

Sure, there is a resolution center. The said buyer puts in a claim and gets his refund and sure , we can appeal the case with an unknown outcome as decision is made by the resolution center people.

Is this not a case of seller is guilty unless they can prove otherwise ?

[draco18stampsandcollectables]

Sorry......I accidently posted twice..........Apologies to everyone

[ammolitehunter]

The only solution is to ship tracked and insured.

[reallynicestamps]

First off, I would never tell a buyer that I will be sending his item uninsured and untracked. I will give him the invoice number of the Light Packet (or other service) without comment. If he thinks that is a tracking number, fine and dandy.

Second, I try to set my s&H high enough to allow for a self-insurance premium. Note that we are not allowed to call this insurance. A few pennies is fine for my customers. Your category may have a higher rate of fraud, but bookbuyers and philatelists are a pretty honest lot. 

It's just a case of Protecting Your Assets. Most people are honest, but some will succumb to tempation.

[taper-taper-co]

I would just accept it as for me I have almost one out of 20 buyers that are scam artists