hi shari-did you email her? how did you send your item? expedited, small packet...? You need proof of delivery in order to win, not just a valid tracking number. how much feedback does this person have to open a claim after two weeks??
i would contact her via email...if even just to show her you're concerned and will try and get on top if it...
i find alot of my u.s. buyers will be asking where their item is after a week or two weeks, and i have to remind them that their package is coming from canada,...NOT the united states, where they usually buy from, and get their package within a week.
sorry, i really think ebay/paypal should be changing the rules that the seller has to PROVE the buyer received their package. i understand that if they really didn't receive it, how can anyone prove that or not. but the same goes for sellers...how can anyone prove we DIDN'T send it? i think the onus should lie on canada post in proving delivery..(there's a good joke). yesterday, i got an expresspost signature required envelope from the government (my daughter's passport)...that mailman was in such a rush to get me to sign his handy little clipboard, he didn't care if it was casper or dora the explorer signing it. there's where the problem lies-with canada post personnelle. is it so difficult for them to ask for id before signing to ensure that they're actually giving it to the right person? or am i crazy in thinking that??? if i want to protect my a*s as a seller and include signature required, that's STILL no guarantee that i'll be covered...what else are sellers to do????
Kat