John
TD, HSBC and RBC are LARGE and REPUTABLE ""BANKS"" that are in the personal and residential insurance business big time, commercial insurance, ZERO.
They are NOT really BIG commercial insurance brokers , agents or insurers. The closest that they come is they offer employee benefit insurance. They dont even insure corporate vehicles!
They wont DO IT as they told you, not because you are a home-based internet retail business but because they DONT sell commercial insurance!!!
You dont go to the gynacologist to treat your broken arm, yet they are both doctors. Sorry for sounding so pi$$ed off but I hate rumours starting over something so basic as this.
You have to go to a commercial insurance company or a broker who represents commercial insurers, not Miss Smiley at the TD Bank.
Question 1: Are your businesses registered businesses? If they are not, you dont get commercial insurance PERIOD. Nothing to do with the internet or having customers around the world.
Question 2: What in your business are you insuring?
You arent insuring your sales as there are NO receivables for your eBay sales, you arent insuring your inventory that has been sold and shipped as title has passed hands.
Here is a link to the Insurance Brokers of Canada: http://www.ibac.ca/
From that web site, you can find a broker near where you reside that specializes in Commercial Insurance and will discuss with you, what your insurance needs are and prepare an insurance package to meet your needs.
Again sorry to sound like I am blowing off steam but the majority of companies in Canada are selling a percentage of their products overseas and virtually every one of those companies are selling from a variety of venues including the internet and they are all fully insured.
I would love someone to explain to me how they see selling through the internet would make your business uninsurable, especially the agent that spoke to the OP.
One more thing, some people are under the impression that they need business insurance. That is why my question 2. asks what is it in your business that you are insuring.
If you have inventory, as the OP stated they do, then he is possibly looking for a very basic commercial insurance
policy protecting his inventory.
If you operate your business from your house and you need to protect your office furniture and computer hardwear and softwear, check your home-owner's policy, it may be less expensive simply increasing the value of your content's insurance.
If you want commercial auto insurance for transporting your inventory by car or van or trailer, then be prepared to cut a big cheque just for the premiums you would have to pay for that coverage.
Anyway, there are plenty of commercial insurance agents ready and willing to draw up a commercial policy with one of any number of insurance companies and believe me, they are all just as ready and willing to take your money.
Malcolm