Attached photos are altered to lowres without any warning or notice, rendering small text illegible.

[magneticportal]

I needed to communicate postage detail so attached a photo of postage receipts to send to a seller. What he received was only a token of what I sent, but at no time did your site advise me of size limits or attachment shrinking policies.

This might be fine for product photos, but is inconsiderate programming when it renders the text illegible by removing so much detail without notice.

I sent a blurry attachment postage receipt photo to a non-English speaking seller as a direct result.

The seller must have been very impressed. See if you can read this after sending it as an attachment.

Postage Receipts

[pierrelebel]

Solution: send image (or link to image) directly to the buyer's or seller's email address instead of using eBay messaging system.

The email address for buyer and seller can be found in the PayPal payment.

[magneticportal · Accepted solution]

Of course I sent the image directly, after wasting my time and embarrassing myself by trusting your system to deliver what I sent.  Do you not understand what you need to change?  If you insist on reformatting images sent between users, at least give some notification prior to the uploading so users are aware of your "low-res" standards.....sheesh.  Inconsiderate moron programming bothers people like me to a near criminal level with this remarkably inconsiderate insignificant bs. By the way, three of five purchases I made this month were defective.  This reflects badly on the ebay experience moreso than on ebay merchants. The least you could do is work on the minor interface complaints people make known to you, rather than always brushing it under a digital carpet with excuses and explanations, but never any improvements.  

A fool will always choose the horn when the brakes would have made far more sense......

[maggiebvintage2010]

These discussion forums are for eBay users.  The employees of eBay do not read or respond to posts made here.  You were given good advice by an eBay buyer and seller with tons and tons of experience.  From your answer, it seems that you used eBay Message system to send your photo.  You were advised to use your own non-eBay message account to send your photos as an attachment to the (non-eBay) messaging address that you will find on the PayPal receipt.

Sounds like you're in a huff.  I hope today goes better for you.  When reaching out for help from others, a less aggressive attitude works better - you catch more flies with honey than vinegar.  If you had communicated with eBay using the tone you set in your post, it would be recorded in your account and could come back to bite you in the future.  And if tiny snags in your day drive you to "near criminal levels", then brother you have problems that can't be solved on these discussion boards -  some form of therapy may be in order.

[magneticportal]

 Regarding the civilian response above.

You are the kind of person who focuses on the complainer rather than the problem.

Therapy does nothing to correct bad programming.  You must be speaking from family experience.

As for how far you need to push someone before making a target of yourself,

it would all depend on how safe you feel compared to how safe you are.

Therapy won't save people like you from people like me.

Focus on the problem, not an analysis of the tone of the complaint and further touting of your preferred version of an obvious solution the second time around for everyone new.

Problems that don't affect you directly remain unchallenged by people like you.

This is a first encounter issue that affects everyone the first time through only.

In your kind of mind it retains no importance because the problem doesn't even amount to a glitch in your day.

You are obviously self-important with little concern for the feelings of others that have no importance to you.

I may be one thing or another, but this complaint is not about me.  You might want to avoid suggesting it should be.

My message was about the inconsiderate nature of people/programmers and the misconceived interfaces they create.  

You have made this issue personal where you should have kept it technical.

This may not be your kind of mind, but you're not the only person reading this.

The correct response is no response followed by actual improvements as per suggestion.

Obviously this will be read by insignificant truly unhelpful common meddlesome self-important people, as you can attest.  

It will hopefully also be monitored by someone in the right position to make the correct improvements.

At least there will be fewer complaints when people like me go elsewhere to do our shopping.

As far as red flagging potential troublemakers, you might want to recommend that to some non-citizen and see if it gets you on the list as well.

Thank you for your proposed solution.  

You are definitely not part of the problem.  

Or part of ebay management for that matter.

Neil

[magneticportal · Accepted solution]

The stars were created so that we would question the importance of the sun.