Buyer made his account 2 weeks ago and has 0 feedback

My item ended with only 1 bidder, he has 0 feedback and made his account 2 weeks ago. I dont trust him,  I have already made a case to cancel transaction, is there anything else I can do to avoid negative feedback on my account?

Message 1 of 20
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19 REPLIES 19

Buyer made his account 2 weeks ago and has 0 feedback

buyer has not paid either so I should have no problem canceling this transaction correct?

Message 2 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

I get many zero feedback buyers that don't cause a problem so why don't you trust this buyer?

 

Since this would be a seller initiated cancellation, you would receive a deficit on your account. Also if the buyer refused to agree to the cancellation, you may not get your final value fees back.

Message 3 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

You can't avoid negative feedback and you cannot

cancel the tranaction without the buyer agreement.

 

 

If this is your selling account you deserve a Negative feedback

 

Never sold anything on this account.

 

Haven't bought anything in over a year.

Message 4 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

rosscd57
Community Member

What is this - Nubie vs. Nubie?

 

I can't find anything that you have so

__________________________________________________________

Old enough to know better. Young enough to do it again. Crazy enough to try
Message 5 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

lol i dont use ebay much dude. nor do i sell.

so i deserve negative feedback with 0 items sold and i havent bought in a year? good logic.

 

i dont trust this buyer

Message 6 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

well the guy made his account 2 weeks ago and he is from brazil with 0 feedback. the item i am selling is a ingame item for counterstrike. I feel like hes trying to scam me
Message 7 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

in december 2011 you were a newbie with 0 feedbback were you a lying cheat to not be trusted too ?

 

with so little details nobody will understand why you didn't trust the buyer...

 

Everyone starts with 0 feedback sometime ...

 

When yuo get a 0 feedback buyer put in the extra work and try to create a return customer don't just hate on them for there 0 feedback

Message 8 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

i am selling a online item for counterstrike dude.. a knife worth 450$.

if i sent it to him and he claims wrong item or i didnt send there is literally nothing i can do. he can also say he returned it and he didnt.

So how do i trust a guy 0 feedback and he made his account 2 weeks ago?
Message 9 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

I would say the same way someone trusted you...

 

Think about it .. Is someone with 10,000 feedback who has been doing this for 5 years with knowing all the loops wholes possibly a better candidate....

 

Ship it xxpress post with signature confirmation  and take video of packaging and shipping if need be .. May ask Cp teller to open and confirm and retape with video or as cp clerk if they would sign a p[iece of paper stating the knife was indeed in the box ....

 

If your gonna sell you just have to trust and yes you wilkl end up one time down the roaqd getting screwed but the last guy that screwed me and 13 other was a guy with 4 years and 800 feedback..

 

 

 

Message 10 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

dude i just said i am selling a ONLINE ITEM. its a digital KNIFE for counterstrike.

Message 11 of 20
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Buyer made his account 2 weeks ago and has 0 feedback


@supaflyjordan wrote:

dude i just said i am selling a ONLINE ITEM. its a digital KNIFE for counterstrike.



You have no listings - nada "dude:

 

Nor have you sold anything in the last 15 days.

 

This is a time waster.

__________________________________________________________

Old enough to know better. Young enough to do it again. Crazy enough to try
Message 12 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

The newbie thing is not usually a problem.

The real potential problems are:

Brazil

Brazil has a bad reputation for poor customs and postal efficiency. But since this is a 'virtual' item, these are unimportant.

Virtual item

Paypal doesn't cover virtual items. You will have no seller protection because you cannot prove delivery.

Counterstrike

I assume that is a videogame? Gamers run heavily to young males (Yes, I know lots of 40ish women gamers. More than one in twelve.Woman Tongue) And young males are stereotypically none too empathetic.There is a high chance of fraud here in my opinion.

I would worry too.

 

Actually, this is something I would not sell on eBay since you cannot specify any other method of payment. (Your customer can offer to pay by bank transfer or money order or Canadian Tire money, and you can accept, but you cannot demand any payment that is not electronically visible.)

 

For your immediate problem. Step back. Do not attempt to communicate with the buyer in any way. If he does not pay, you can either start an Unpaid Item Dispute and hope he still does not pay or ignore him forever, losing your FVF.

If he does pay, you have committed to shipping to Brazil (virtually). If you do not ship, he can file Item Not Recieved and you would have a defect/violation/ black mark on your very short selling record.

 

So.

 

Choices.

 

 

I'm here for business. I do business.- Captain Mal Reynolds.

Message 13 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

This knife?

 

http://www.ebay.ca/itm/Counterstrike-Global-Offensive-CS-GO-RARE-M9-Bayonet-Slaughter-MW-/2515153261...

 

I have had customers make accounts the same day. Sign up for Paypal the same day. You can get scammed by anyone, anywhere, any time.

 

Let them pay you, then wait 24 hours. Then, call Paypal and verify the payment. Why 24 hours? It takes Paypal that long to decide if something is worth sniffing at or not. You have nothing to lose by accepting payment.

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Message 14 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

Your biggest issue is not that you're dealing with a zero-feedback buyer from Brazil (although, that does raise flags - I suggest blocking Brazil from future listings). Your biggest issue is that you're selling a high-priced digital item through eBay. ANYONE could purchase your knife and pay you via PayPal. Once you've transferred it to them and it's out of your hands all the buyer has to do is file an "Item Not Received" case. Since you transferred it digitally you have no way to prove that you actually sent the item (in the eyes of eBay anyway) - eBay will side with the buyer and refund their money. Your valuable digital knife is gone.

 

Selling virtual items is very risky. Not to say that every buyer will do this, but don't sell any items (ESPECIALLY digital) that you aren't willing to lose entirely.

Message 15 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

Well, what else do you do with a virtual item that you have no use or need for? What then becomes the value of a $450 item?

All the risk, here, is in NOT selling it.

Eh?

If our OP does not ever sell it, how much money do they get in their pocket? None, zero, nada, squat. That leaves their choices to either a potential $450 or a definite nothing.

How many people can pay their bills with no money? About what I thought.
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Message 16 of 20
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Buyer made his account 2 weeks ago and has 0 feedback


@mr.elmwood wrote:

This knife?

 

http://www.ebay.ca/itm/Counterstrike-Global-Offensive-CS-GO-RARE-M9-Bayonet-Slaughter-MW-/2515153261...

 

I have had customers make accounts the same day. Sign up for Paypal the same day. You can get scammed by anyone, anywhere, any time.

 

Let them pay you, then wait 24 hours. Then, call Paypal and verify the payment. Why 24 hours? It takes Paypal that long to decide if something is worth sniffing at or not. You have nothing to lose by accepting payment.


Ok I gotta say something here, that much money for something that isn't real, and for a freaking video game?  You have got to be kidding me.

Message 17 of 20
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Buyer made his account 2 weeks ago and has 0 feedback


@mr.elmwood wrote:
Well, what else do you do with a virtual item that you have no use or need for? What then becomes the value of a $450 item?

All the risk, here, is in NOT selling it.

Eh?

If our OP does not ever sell it, how much money do they get in their pocket? None, zero, nada, squat. That leaves their choices to either a potential $450 or a definite nothing.

How many people can pay their bills with no money? About what I thought.

Actually there is another way as a poster already stated.  Don't sell it on ebay, and don';t take paypal as a payment method.  Only take a method of payment that can't come back and bite you in the butt.  Now this turns the table, the buyer would have to trust the seller completely since it's a virtual item you are selling.  The seller could just take the money and not send the item.

Message 18 of 20
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Buyer made his account 2 weeks ago and has 0 feedback


@mr.elmwood wrote:
Well, what else do you do with a virtual item that you have no use or need for? What then becomes the value of a $450 item?

All the risk, here, is in NOT selling it.

Eh?

If our OP does not ever sell it, how much money do they get in their pocket? None, zero, nada, squat. That leaves their choices to either a potential $450 or a definite nothing.

How many people can pay their bills with no money? About what I thought.

Selling it offline would be the correct answer to your question - if you truly wanted to minimize the risk the most you would conduct a large digital transaction in-person, solely with cash (or money order/bank transfer, or whatever). I'm not telling OP to not sell his item, I was merely mentioning the inherent risk in doing so. 

 

OP clearly stated that he "doesn't use eBay much" and "doesn't sell". Your insinuation that he needs this money to pay bills (you use the generalization 'people', but in the context of your post you are referencing OP) is completely unsubstantiated. And if indeed OP DID need this money to pay some bills, he should most definitely be trying to do it in the most secure way possible (i.e. NOT through eBay/PayPal) so he doesn't risk losing it all to online thieves.

Message 19 of 20
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Buyer made his account 2 weeks ago and has 0 feedback

 

Hello 'supaflyjordan',

Has your buyer paid yet?

 

Looking over all this, I am wondering if setting up the listing that way was wise.  Since it is to be delivered

electronically you get to avoid all the usual problems with mailing items to Brazil, but did you read ebay's policy

about Digitally Delivered Goods before listing?:

http://pages.ebay.ca/help/policies/downloadable.html

 

http://pages.ebay.ca/help/sell/selling-digital-items.html 

 

The fact that your bidder is new should not in itself cause a problem.  When I bought my first items on

ebay (books from France), a few days later Canada Post went on strike.  As the weeks went by those

poor sellers must have wondered if they were going to lose their money.

 

You can, of course, exclude certain countries so as to avoid having bidders from those places, - and you

would not be the first person to leave out Brazil:

http://pages.ebay.ca/help/sell/manage_bidders_ov.html#set

 

You cannot, however, exclude zero-feedback bidders, not yet anyway.  What you can do is remove bids

from your auctions if you are not comfortable with a user.  That is not possible with last-minute bidders.

The above link shows you how to do that as well.

 

If your buyer does not pay, the way to avoid negative feedback is to file an Unpaid Item dispute and hope

that he never pays.  Well, not for 4 days, anyway, at which time you close the case and get your fees back.

The following link tells you all about that with a link to the Resolution Center you can use:

http://pages.ebay.ca/help/sell/unpaid-items.html

 

If you go for the 'cancellation' instead of the Unpaid case, the buyer can refuse to accept whereby you then

have to call ebay and whine to get your fees back.  And worse, the buyer can leave feedback.

With the Unpaid Item case a buyer cannot leave feedback, and if he managed to slip any in before it ends,

whether positive or negative - that feedback automatically disappears.

 

If you discovered something wrong with an item before sending, and a buyer has paid, you can refund the

buyer and ask for the cancellation.  Again, he can refuse, but he can't force you to send it.  You then have to

badger ebay to refund your fees and quite likely get a negative removed. 

You are a brand-spanking-new seller, so ebay would probably be lenient with you.  New users always make

mistakes.

 

To sell (or buy, for that matter) successfully on ebay requires quite a bit of reading.  The information is all

done in very clear, easy language, but it will help you to be familiar with those policies which pertain to you.

 

I hope you're able to sort this out.  Good luck  Smiley Happy

 

Message 20 of 20
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