05-02-2014 07:41 PM
My item ended with only 1 bidder, he has 0 feedback and made his account 2 weeks ago. I dont trust him, I have already made a case to cancel transaction, is there anything else I can do to avoid negative feedback on my account?
05-02-2014 07:55 PM
buyer has not paid either so I should have no problem canceling this transaction correct?
05-02-2014 08:15 PM
I get many zero feedback buyers that don't cause a problem so why don't you trust this buyer?
Since this would be a seller initiated cancellation, you would receive a deficit on your account. Also if the buyer refused to agree to the cancellation, you may not get your final value fees back.
05-02-2014 08:22 PM
You can't avoid negative feedback and you cannot
cancel the tranaction without the buyer agreement.
If this is your selling account you deserve a Negative feedback
Never sold anything on this account.
Haven't bought anything in over a year.
05-02-2014 08:46 PM
What is this - Nubie vs. Nubie?
I can't find anything that you have so
05-02-2014 08:58 PM - edited 05-02-2014 09:01 PM
lol i dont use ebay much dude. nor do i sell.
so i deserve negative feedback with 0 items sold and i havent bought in a year? good logic.
i dont trust this buyer
05-02-2014 08:59 PM
05-02-2014 09:00 PM
in december 2011 you were a newbie with 0 feedbback were you a lying cheat to not be trusted too ?
with so little details nobody will understand why you didn't trust the buyer...
Everyone starts with 0 feedback sometime ...
When yuo get a 0 feedback buyer put in the extra work and try to create a return customer don't just hate on them for there 0 feedback
05-02-2014 09:02 PM
05-02-2014 09:25 PM
I would say the same way someone trusted you...
Think about it .. Is someone with 10,000 feedback who has been doing this for 5 years with knowing all the loops wholes possibly a better candidate....
Ship it xxpress post with signature confirmation and take video of packaging and shipping if need be .. May ask Cp teller to open and confirm and retape with video or as cp clerk if they would sign a p[iece of paper stating the knife was indeed in the box ....
If your gonna sell you just have to trust and yes you wilkl end up one time down the roaqd getting screwed but the last guy that screwed me and 13 other was a guy with 4 years and 800 feedback..
05-02-2014 09:45 PM
dude i just said i am selling a ONLINE ITEM. its a digital KNIFE for counterstrike.
05-02-2014 10:19 PM
@supaflyjordan wrote:dude i just said i am selling a ONLINE ITEM. its a digital KNIFE for counterstrike.
You have no listings - nada "dude:
Nor have you sold anything in the last 15 days.
This is a time waster.
05-04-2014 01:56 PM
The newbie thing is not usually a problem.
The real potential problems are:
Brazil
Brazil has a bad reputation for poor customs and postal efficiency. But since this is a 'virtual' item, these are unimportant.
Virtual item
Paypal doesn't cover virtual items. You will have no seller protection because you cannot prove delivery.
Counterstrike
I assume that is a videogame? Gamers run heavily to young males (Yes, I know lots of 40ish women gamers. More than one in twelve.) And young males are stereotypically none too empathetic.There is a high chance of fraud here in my opinion.
I would worry too.
Actually, this is something I would not sell on eBay since you cannot specify any other method of payment. (Your customer can offer to pay by bank transfer or money order or Canadian Tire money, and you can accept, but you cannot demand any payment that is not electronically visible.)
For your immediate problem. Step back. Do not attempt to communicate with the buyer in any way. If he does not pay, you can either start an Unpaid Item Dispute and hope he still does not pay or ignore him forever, losing your FVF.
If he does pay, you have committed to shipping to Brazil (virtually). If you do not ship, he can file Item Not Recieved and you would have a defect/violation/ black mark on your very short selling record.
So.
Choices.
I'm here for business. I do business.- Captain Mal Reynolds.
05-04-2014 03:04 PM
This knife?
I have had customers make accounts the same day. Sign up for Paypal the same day. You can get scammed by anyone, anywhere, any time.
Let them pay you, then wait 24 hours. Then, call Paypal and verify the payment. Why 24 hours? It takes Paypal that long to decide if something is worth sniffing at or not. You have nothing to lose by accepting payment.
05-05-2014 05:29 PM
Your biggest issue is not that you're dealing with a zero-feedback buyer from Brazil (although, that does raise flags - I suggest blocking Brazil from future listings). Your biggest issue is that you're selling a high-priced digital item through eBay. ANYONE could purchase your knife and pay you via PayPal. Once you've transferred it to them and it's out of your hands all the buyer has to do is file an "Item Not Received" case. Since you transferred it digitally you have no way to prove that you actually sent the item (in the eyes of eBay anyway) - eBay will side with the buyer and refund their money. Your valuable digital knife is gone.
Selling virtual items is very risky. Not to say that every buyer will do this, but don't sell any items (ESPECIALLY digital) that you aren't willing to lose entirely.
05-06-2014 12:19 PM
05-06-2014 12:55 PM
@mr.elmwood wrote:This knife?
I have had customers make accounts the same day. Sign up for Paypal the same day. You can get scammed by anyone, anywhere, any time.
Let them pay you, then wait 24 hours. Then, call Paypal and verify the payment. Why 24 hours? It takes Paypal that long to decide if something is worth sniffing at or not. You have nothing to lose by accepting payment.
Ok I gotta say something here, that much money for something that isn't real, and for a freaking video game? You have got to be kidding me.
05-06-2014 01:02 PM
@mr.elmwood wrote:
Well, what else do you do with a virtual item that you have no use or need for? What then becomes the value of a $450 item?
All the risk, here, is in NOT selling it.
Eh?
If our OP does not ever sell it, how much money do they get in their pocket? None, zero, nada, squat. That leaves their choices to either a potential $450 or a definite nothing.
How many people can pay their bills with no money? About what I thought.
Actually there is another way as a poster already stated. Don't sell it on ebay, and don';t take paypal as a payment method. Only take a method of payment that can't come back and bite you in the butt. Now this turns the table, the buyer would have to trust the seller completely since it's a virtual item you are selling. The seller could just take the money and not send the item.
05-06-2014 07:17 PM
@mr.elmwood wrote:
Well, what else do you do with a virtual item that you have no use or need for? What then becomes the value of a $450 item?
All the risk, here, is in NOT selling it.
Eh?
If our OP does not ever sell it, how much money do they get in their pocket? None, zero, nada, squat. That leaves their choices to either a potential $450 or a definite nothing.
How many people can pay their bills with no money? About what I thought.
Selling it offline would be the correct answer to your question - if you truly wanted to minimize the risk the most you would conduct a large digital transaction in-person, solely with cash (or money order/bank transfer, or whatever). I'm not telling OP to not sell his item, I was merely mentioning the inherent risk in doing so.
OP clearly stated that he "doesn't use eBay much" and "doesn't sell". Your insinuation that he needs this money to pay bills (you use the generalization 'people', but in the context of your post you are referencing OP) is completely unsubstantiated. And if indeed OP DID need this money to pay some bills, he should most definitely be trying to do it in the most secure way possible (i.e. NOT through eBay/PayPal) so he doesn't risk losing it all to online thieves.
05-06-2014 09:27 PM - edited 05-06-2014 09:29 PM
Hello 'supaflyjordan',
Has your buyer paid yet?
Looking over all this, I am wondering if setting up the listing that way was wise. Since it is to be delivered
electronically you get to avoid all the usual problems with mailing items to Brazil, but did you read ebay's policy
about Digitally Delivered Goods before listing?:
http://pages.ebay.ca/help/policies/downloadable.html
http://pages.ebay.ca/help/sell/selling-digital-items.html
The fact that your bidder is new should not in itself cause a problem. When I bought my first items on
ebay (books from France), a few days later Canada Post went on strike. As the weeks went by those
poor sellers must have wondered if they were going to lose their money.
You can, of course, exclude certain countries so as to avoid having bidders from those places, - and you
would not be the first person to leave out Brazil:
http://pages.ebay.ca/help/sell/manage_bidders_ov.html#set
You cannot, however, exclude zero-feedback bidders, not yet anyway. What you can do is remove bids
from your auctions if you are not comfortable with a user. That is not possible with last-minute bidders.
The above link shows you how to do that as well.
If your buyer does not pay, the way to avoid negative feedback is to file an Unpaid Item dispute and hope
that he never pays. Well, not for 4 days, anyway, at which time you close the case and get your fees back.
The following link tells you all about that with a link to the Resolution Center you can use:
http://pages.ebay.ca/help/sell/unpaid-items.html
If you go for the 'cancellation' instead of the Unpaid case, the buyer can refuse to accept whereby you then
have to call ebay and whine to get your fees back. And worse, the buyer can leave feedback.
With the Unpaid Item case a buyer cannot leave feedback, and if he managed to slip any in before it ends,
whether positive or negative - that feedback automatically disappears.
If you discovered something wrong with an item before sending, and a buyer has paid, you can refund the
buyer and ask for the cancellation. Again, he can refuse, but he can't force you to send it. You then have to
badger ebay to refund your fees and quite likely get a negative removed.
You are a brand-spanking-new seller, so ebay would probably be lenient with you. New users always make
mistakes.
To sell (or buy, for that matter) successfully on ebay requires quite a bit of reading. The information is all
done in very clear, easy language, but it will help you to be familiar with those policies which pertain to you.
I hope you're able to sort this out. Good luck